Operations Coordinator

3 weeks ago

Sydney, New South Wales, Australia Freelancer Full time
Join Loadshift – Where Tech Meets Logistics

Part of the thirteen-time Webby award-winning Freelancer.com group

We're looking for a friendly, motivated Junior Account Coordinator to join our Sydney Operations Team. This is a great opportunity for someone early in their career who enjoys working with people, is confident on the phone, and wants to learn and grow in a fast-paced, supportive environment.

What You'll Be Doing
  • Support customers: Help businesses get their transport jobs organised and running
  • Solve problems: Step in when issues arise and help coordinate solutions
  • Use your phone skills: Reach out to clients and carriers as needed to keep jobs on track
  • Build relationships: Become the go-to person for your portfolio of customers
  • Collaborate with the team: Work closely with sales, support, and ops to deliver great outcomes

What We're Looking For
  • You're comfortable speaking on the phone and enjoy helping people
  • You're organised, dependable, and proactive
  • You like solving problems and keeping things on track
  • You're a team player with a positive, can-do attitude
  • Bonus: Experience in admin, logistics, hospitality, or customer service is a plus

Why You'll Love Working Here
  • $75k OTE ($55k base + uncapped commissions) - with strong performers regularly earning well above this
  • Weekly Friday lunches with rotating local cuisine
  • Located at Grosvenor Place - Home of Freelancer HQ, this iconic building and location with harbour views with weekly and complimentary classes, activities, events, promotions, competitions and deals.
  • Fun social events (we once built a turf soccer field in the office)
  • Fully stocked kitchen, harbour-view bar, and beer taps
  • Weekly company-wide town halls with live Q&A from our CEO
  • Stunning Sydney office in Grosvenor Place
  • Clear growth pathways — many of our leaders started in junior roles
  • Supportive, inclusive team environment
Be Part of Something Bigger

Loadshift is on a mission to simplify freight for businesses across Australia — and as part of Freelancer.com, we're helping create jobs and opportunity at a global scale. You'll be making a real impact from day one.

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