Data Lead

As Data Lead, you will facilitate the collection, management, integrity, security and reporting of our programme delivery, quality assurance and evaluation data, supporting the work of the Data and Insights Manager and Head of Impact and Quality. In this role, you will primarily work with our CRM system, Salesforce, alongside other data systems such as Microsoft Excel, PowerBI and FormAssembly.

Salary: £33,339 – £35,095 per annum, plus London weighting of £2,339 if applicable

Location: Flexible/hybrid. The candidate can be based anywhere in England. Our London office address is: 8-10, Fivefields, Grosvenor Gardens, London SW1W 0DH

• Lead on data capture of key data points from partner schools, ensuring high quality throughout, efficient processes, and complete data. For example, collection of pupil data, SATs and GCSE results.
• Be responsible for promoting high standards of data integrity across the organisation. This includes supporting staff to develop in their use of data, undertaking regular data integrity activities, and developing solutions to improve data integrity issues at the source.
• Work with the Data and Insights Manager on the administration, maintenance and development of our Salesforce CRM system.
• Support the design, delivery and maintenance of a range of custom reports (in Salesforce or other software), to facilitate external stakeholder reporting and a range of internal project work across departments.
• With the Data and Insights Manager, act as expert in data governance and data protection processes at Action Tutoring, promoting data security and GDPR compliance across the organisation.
• Any other ad hoc responsibilities as deemed relevant by the CEO.

We are looking for someone who has:

• Two or more years experience with Salesforce administration, including custom objects.
• Experience administering online data capture software (ideally FormAssembly), including managing integrations with Salesforce.
• Experience working with complex datasets in Excel, including data cleaning in preparation for import/export or analysis.
• Experience generating reports for a range of stakeholders.
• The ability to design data collection processes and system changes that are scalable, impactful, and promote high standards of data integrity.
• Project management experience, including creating project plans, gathering requirements, analysing risks, and managing stakeholders.
• Strong communication and collaboration skills; proactive in communicating updates and change to stakeholders at all levels.
• Confidence adapting communication style and approach to develop data skills in others, including those without a technical background.
• A creative and inquisitive attitude about how technology and automation can improve efficiencies across the organisation.
• A good understanding of GDPR compliance and processes.
• A commitment to equality, diversity and inclusion.
• A commitment to the mission and values of Action Tutoring.
• A commitment to promoting and safeguarding the welfare of children.

You may be more successful in the role if you also have:

• PowerBI, Tableau, other data visualisation software experience.
• Experience working with government education datasets.
• Experience designing and implementing monitoring, evaluation and learning frameworks.
• Salesforce Administrator Certification (or on track to complete).
• Experience working in the charity or NGO sector.
• Hybrid working – We offer a flexible combination of office and home based working.
• Holiday – 25 days holiday a year (plus UK public holidays), increasing by a day for each complete year of service (up to five extra days). 3 additional days between Christmas and New Year.
• Flexitime and TOIL – We have a flexible policy for working hours, and offer TOIL where staff have to work particularly early in the day or late in the evening, so that they can reclaim those hours at another time.
• Team away days – The whole team across the UK gets together three times a year.
• Pensions – We have a workplace pension scheme with a 3% employer contribution.
• Sabbatical leave – We offer paid and unpaid sabbatical leaves to our long standing colleagues.
• Culture of celebrating – Regular thanks and praise and monthly recognition of 'heroes' to celebrate employees going above and beyond.
• Knowledge-sharing – Lots of opportunities to learn from others in the organisation, including policy briefings, shadowing colleagues and peer-to-peer development.
• Socials – Team socials around team days, regular bring-and-share team lunches and other activities.
• Proofreading Team – As well as checking the accuracy of all content Action Tutoring shares with external audiences, our proofreading team supports individuals who would value an extra pair of eyes on their writing.
• Ad hoc projects – Interested in other exciting topics relevant to our charity? Then join one of our working groups (including policy, diversity and inclusion, curriculum and training, socials, data and insights) and support with ongoing projects.

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Registered Charity Number 1147175
Company Number 08105978