BFT Studio Manager

3 weeks ago

Melbourne, Victoria, Australia Les Mills Asia Pacific Full time
Overview

We are on the lookout for a Studio Manager who will work closely with the owner to deliver the studio's member growth and profitability aspirations.

Benefits
  • An attractive remuneration package with significant incentives
  • Ongoing support and training
  • Career progression opportunities
  • A fun, upbeat working atmosphere where every day is different
Role
  • Oversee daily studio operations with precision and pride.
  • Drive member growth and retention through genuine connection and structured processes.
  • Support marketing through content and messaging that reflects who we are.
  • A mix of on-floor coaching (minimum 20 hrs) + off-floor admin, sales, and retention work.
  • Uphold The BFT Glen Waverley Way (You'll receive in the hiring process)
  • KPI and bonus structure linked to net revenue growth.
About You
  • A people person – it's at the core of who you are. You thrive on connection and no job is too big or too stressful.
  • An excellent coach – you don't need to know everything, but what you do know you can teach with clarity and confidence.
  • A finisher – tasks aren't left open-ended; you execute to a high standard every time. Member requests get answered within 24 hours, EDMs land in the right tone, studio comms go out on time, and you move through admin systematically with a keen eye for detail.
  • Growth mindset – you can lean in, take feedback, and grow into the kind of leader who makes real impact. We're after the second type.
  • Social media savvy – you understand our language and who we're speaking to. You can get cut through without just following dances and trends. Video filming and editing will be a key part of the role.
  • Sales smart – in our world, sales is simply understanding people and solving their problems. You'll follow scripts and processes to ensure every enquiry gets the care it deserves.
  • The conduit for new members – you'll oversee the intro journey, ensuring new members feel guided, supported, and ready to continue long after their intro period.
Apply

We get it, AI is our friend and a great tool. However, if you've had ChatGPT write your cover letter and haven't bothered to add your own flair, you probably won't stand out enough for us to read your application. Stand out. Tell us WHY this is the right place for you and WHY you're the right fit for us.


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