Portfolio Management Office Lead

Who are we?

We're here to help people live well and create a better, more sustainable future. We support healthy and liveable communities by delivering water, sewerage, and recycled water services to 1.77 million people who rely on us every day and night. At South East Water, we innovate with purpose and act with care to deliver healthy water for life. Fresh thinking and collaboration are at the heart of our organization. We are constantly learning, embracing today's challenges, and excited about tomorrow's opportunities.

The role

The Portfolio Management Office Lead is responsible for providing administrative and financial support to the Portfolio Delivery Team and the broader Business Technology Services branch at South East Water.

This multifaceted role includes ownership of the BTS delivery framework, key delivery enablement platforms, minor project delivery, and active participation in stakeholder and change management initiatives. The position significantly influences the successful delivery of programs and projects, with a focus on continuous improvement, user engagement, and operational alignment.

The core responsibilities include:

1. Leading portfolio reporting and supporting program and project status updates
2. Supporting proactive risk and issue management (collaborating with Cyber GRC Role)
3. Maintaining accurate forecasts for the project portfolio
4. Tracking overall delivery costs (CAPEX + SaaS)
5. Maintaining and enhancing portfolio, program, and project management tools
6. Supporting the maturation of our ways of working
7. Enabling resource supply and demand matching
8. Supporting the preparation of business cases

Who are you?

Successful candidates will demonstrate stakeholder engagement skills and have an interest in Information Technology, supported by relevant qualifications or experience. Key skills and experience include:

• Proficiency in Microsoft Excel, JIRA, Confluence, MS Project, MS Visio, MS PowerPoint, MS Word
• Experience working in project environments with knowledge of agile, SAFe, waterfall, or hybrid methodologies
• Understanding of high-performing IT delivery organizations — roles, responsibilities, tooling
• Experience supporting teams to adhere to practices and procedures through influence and collaboration
• Strong written and verbal communication skills for developing status reports and delivery materials
• Experience in financial reporting for senior management
• Experience in risk and issue management, as well as IT resource management
• An innovative, proactive approach to problem-solving and task management

What's in it for you?

Working at South East Water offers numerous benefits, including being part of an organization committed to environmental sustainability and recognized as one of Australia's top workplaces for women by Work180 for two consecutive years. Our culture emphasizes collaboration, strong work ethics, and career development opportunities. Benefits include:

• Access to My Fitness Passport, Employee Assistance Program, health checks, and flu shots
• Flexible work arrangements, including hybrid options and leave purchasing
• Life insurance and salary continuance
• 15 weeks paid parental leave and superannuation on eligible unpaid parental leave
• Cultural, ceremonial, and study leave options
• Modern head office facilities with views, a parents' room, prayer and meditation room, onsite cafe, and free parking
• Opportunities to participate in community initiatives

This role is remunerated at a Level 5, between $115,748 and $122,323 plus superannuation, with offers based on experience.

We're for everyone

Our diverse team reflects the communities we serve. We are committed to diversity, inclusion, and belonging, welcoming applications from Aboriginal and Torres Strait Islander peoples, LGBTIQ+ individuals, people with disabilities, and jobseekers of all ages and cultures. For application support or reasonable adjustments, contact our Talent team at

Keen to make an impact?

Click here to view the position description. We are accepting applications until Wednesday, 27 August 2025

Applicants must have unrestricted working rights at the time of application and will undergo pre-employment checks, including a police records check.

South East Water operates 24/7. While this role does not involve after-hours rostered duties, support outside normal hours may occasionally be required.

Learn more about us at