Workplace Experience Coordinator

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

AT JLL, we're looking for a dynamic Workplace Experience Coordinator to welcome people at our clients' office. You'll be the friendly face that people see first when they arrive and you'll help solve everyday problems to keep things running smoothly. You'll work with other teams to create a workspace where employees feel happy and can do their best work. Your main role is making sure everyone has what they need and enjoys coming to the office each day.

What your day-to-day will look like:

• Serve as the primary point of contact for workplace experience inquiries, managing reception duties, visitor management, and first-level support for workplace issues
• Coordinate workspace management activities including desk booking, room reservations, and space utilization tracking
• Plan and execute workplace events, activities, and initiatives that foster community and enhance employee engagement
• Collaborate with facility management teams to ensure workspaces are properly maintained, stocked, and ready for use
• Monitor workplace technology systems and coordinate with IT support to resolve issues promptly
• Collect and analyze workplace feedback data to identify improvement opportunities and track satisfaction metrics
• Support the implementation of workplace experience programs that align with client culture and business objectives
  
  

Required Qualifications:

• Experience in a customer-facing role, preferably in workplace services, hospitality, or related field
• Excellent communication and interpersonal skills with a strong customer service orientation
• Experience planning and coordinating corporate events or activities
• Demonstrated ability to prioritize tasks and manage multiple responsibilities efficiently
• Strong problem-solving skills with attention to detail
• Flexibility to adapt to changing workplace needs and requirements
  
  

At JLL, we support each other's wellbeing and champion inclusivity and belonging across teams. We are collectively shaping a brighter way — for our clients, ourselves, and our fellow employees. Join us and be part of a team that chooses to take the more inspiring, innovative, and optimistic path on our journey toward success.

JLL is an Equal Opportunity Employer committed to diversity and inclusion in the workplace.

Please reference job number ECREQ441228

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If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table

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