Administration Officer – Primary Health Care
3 weeks ago
Join the Administration Officer – Primary Health Care role at Aboriginal & Torres Strait Islander Community Health Service Brisbane. Location: Browns Plains. Job type: Casual. Salary: $64,730.00.
OverviewThe Administration Officer – Primary Health Care is a key member of the ATSICHS Brisbane team, supporting patient flow and administrative processes to ensure efficient and accurate medical reception and service delivery.
Responsibilities- Actively contribute to the implementation of the Model of Care with particular emphasis on leading and supporting the function of the medical reception.
- Ensure efficient patient flow through effective use of the clinic calendars. Display exceptional phone manner when taking calls or messages.
- Ensure appropriate handling of GP referrals.
- Contribute towards ensuring the recall function is in accordance with ATSICHS Policies and Procedures.
- Ensure the handling of patient correspondence is in accordance with ATSICHS Privacy Policy and Procedures.
- Commit to ongoing continuous quality improvement processes with annual reviews into the efficiency of the service provision.
- Contribute towards ensuring the Medical Service Billing function is in accordance with ATSICHS Policies and Procedures.
- Willingness to learn.
- Availability across Monday - Saturday.
- Ability to work as part of a multi-disciplinary team.
- Ability to work with Aboriginal and Torres Strait Islander Communities and their leaders, respecting traditional culture and ways of doing business.
- Previous experience in administration and/or service coordination (preferred).
- Experience with Aboriginal and Torres Strait Islander Community Health Service (preferred).
- Experience with an electronic Patient Management System (e.g., MMEx) (preferred).
- Knowledge of the Australian Medicare Benefit Schedule (MBS), the Medicare system and Practice Incentive Programs (PIP) (preferred).
- Certificate III in Business Administration (or equivalent) (preferred).
- Strong organisation, multi-tasking, planning, prioritisation and independent working skills.
- Interpersonal and problem-solving communication skills with a focus on client outcomes.
- $32.75 base hourly rate + Casual loading.
- Additional 12% Superannuation.
- Flexible casual role providing great work-life balance.
- Supportive and collaborative team of dedicated professionals.
- Immunisation history showing two doses of a Covid-19 vaccine is encouraged.
Note: It is a genuine requirement that this position be filled by an Aboriginal or Torres Strait Islander person in accordance with s25 of the Anti-discrimination Act 1991 (Qld).
How to ApplyIf this sounds like you, please submit your application by following the links on the recruitment page. Applications will be assessed as they are received; interviews will be conducted accordingly. Only successful applicants will be contacted.
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