Recoveries Team Leader

2 days ago

Sydney, New South Wales, Australia Buscojobs Full time

2 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Lead a High-Performing Recoveries Team, Maximise Revenue Recovery, and Drive Operational Excellence

We're looking for a driven and strategic leader to join our team as Team Leader – Recoveries. In this pivotal role, you'll oversee, motivate, and develop a team of Recoveries Specialists to achieve high standards in claims settlements, maximise revenue recovery, and minimise write-off values – all delivered in the most efficient and effective manner.

About Compass

Since 2001, Compass has been the market leader in accident replacement vehicles. Our mission is simple : Reduce the Inconvenience for customers, clients, and each other. We achieve this through genuine care, teamwork, and a commitment to doing things better.

We live our values every day :

  • Care & Passion – to deliver outstanding service the way we'd want to be treated
  • Courage – to be empowered and make informed decisions
  • Can Do – a proactive mindset focused on solving problems and improving
  • Trust – to be counted on to do the right thing in all relationships

What You'll Be Doing

Lead, mentor, and coach a team of Recoveries Specialists to achieve agreed KPIs and deliver exceptional claims settlement outcomesConduct regular 1 : 1s, performance reviews, and quality checks, providing constructive feedback and development plansDrive process improvements and identify opportunities to enhance operational efficiency and insurer relationshipsManage team productivity, timekeeping, leave, and performance data, ensuring smooth day-to-day operationsProvide training and develop resources for Claims and Recoveries teamsAnalyse and report on team performance, case law developments, and operational trends to senior managementApprove settlements, recovery rates, task extensions, and other key decisions within delegation authorityEnsure compliance with WHS requirements, company policies, and industry regulations

What You'll Bring

Experience within the insurance industry (advantageous)Proven leadership skills with the ability to motivate and develop high-performing teamsStrong analytical, negotiation, and problem-solving abilitiesExcellent numeracy, literacy, and presentation skillsAttention to detail, integrity, and a results-driven mindsetAbility to work effectively under pressure and meet deadlines

Why Join Compass

Flexible hybrid work environment12 weeks paid parental leaveEmployee Assistance Program (EAP) for free, confidential supportMake a Difference Leave" – a day spent on local community projectsLearning and development daysDiscounted hire car access for personal useRewards and recognition programsCollaborative and performance-driven team culture

Ready to Apply?

Click Quick Apply and upload :

Your resumeA short cover letter outlining your recoveries and litigation experience

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Quality Assurance, Customer Service, and Analyst

Industries

Vehicle Repair and Maintenance

Referrals increase your chances of interviewing at Compass by 2x

Sign in to set job alerts for "Recovery Specialist" roles.

Sydney, New South Wales, Australia 4 days ago

Haberfield, New South Wales, Australia 10 hours ago

North Sydney, New South Wales, Australia 6 days ago

Sydney, New South Wales, Australia 3 weeks ago

Administration Officer - Casual - Admin Officer Level 4 - Location Negotiable within Southern NSWLHD

Administration Officer - Emergency Department

Customer Service Specialist - Part-Time Fixed-Term Contract

Administration Officer - Emergency Department

Sydney, New South Wales, Australia 2 weeks ago

Sydney Olympic Park, New South Wales, Australia 4 days ago

Sydney Olympic Park, New South Wales, Australia 4 days ago

Darlinghurst, New South Wales, Australia 1 day ago

Sydney, New South Wales, Australia 13 hours ago

Sydney, New South Wales, Australia 14 hours ago

Sydney, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia A$70,000.00-A$90, day ago

Collections Specialist – Late Stage Recoveries

St Leonards, New South Wales, Australia 7 hours ago

Chatswood, New South Wales, Australia 2 weeks ago

Htrak System Administrative Officer (Level 6)

Darlinghurst, New South Wales, Australia 3 weeks ago

Administration Officer Immunology and Allergy Diagnostic Services - REQ594010

Randwick, New South Wales, Australia 2 weeks ago

Rooty Hill, New South Wales, Australia 6 days ago

Darlinghurst, New South Wales, Australia 6 days ago

Millers Point, New South Wales, Australia 1 week ago

Sydney, New South Wales, Australia 4 days ago

Sydney, New South Wales, Australia 7 months ago

Administration Officer (Lvl 6) – Research and Ethics - Perm FT

Liverpool, New South Wales, Australia 3 days ago

North Ryde, New South Wales, Australia 2 weeks ago

Governance Support (Information Access) Officer

Sydney, New South Wales, Australia 7 months ago

Millers Point, New South Wales, Australia 7 months ago

Sydney, New South Wales, Australia 1 month ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

J-18808-Ljbffr

#J-18808-Ljbffr

  • Recoveries Team Leader

    2 weeks ago

    Sydney, New South Wales, Australia Compass Full time

    2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Lead a High-Performing Recoveries Team, Maximise Revenue Recovery, and Drive Operational ExcellenceWe're looking for a driven and strategic leader to join our team as Team Leader – Recoveries. In this pivotal role, you'll oversee, motivate, and develop...

  • Recoveries Consultant

    2 days ago

    Sydney, New South Wales, Australia Succession Partners Pty Ltd Full time

    Over 15 years recruitment experience across both agency and internal, predominantly within general insurance for national and international businesses.Passionate about providing best service to job seekers and best known for my energy and positive attitude.Great Work Culture2 days work from home after trainingMotor Specialist InsurerGreat Work...

  • Legal Recoveries Officer

    2 weeks ago

    Sydney, New South Wales, Australia Avanti Finance Group Full time

    We're on a mission to become the best specialist lending company in New Zealand and Australia, and we're looking for ambitious, driven people to help get us there.We've got bold goals and a clear vision for the future. That means exciting opportunities for those ready to champion new ideas, challenge the status quo, and grow alongside us.If you're hungry to...

  • Business Results Driven Recovery Lead

    1 day ago

    Sydney, New South Wales, Australia beBeeLeader Full time $70,000 - $90,000

    Job Title: Recoveries Team LeaderThe key to success in this role is strategic leadership and a passion for driving results.As a Recoveries Team Leader, you will oversee the performance of a team of professionals responsible for achieving high standards in claims settlements and revenue recovery. Your expertise in process improvement, team management, and...

  • Legal Recoveries Officer

    2 weeks ago

    Sydney, New South Wales, Australia Avanti Finance Group Full time

    We're on a mission to become the best specialist lending company in New Zealand and Australia, and we're looking for ambitious, driven people to help get us there.We've got bold goals and a clear vision for the future. That means exciting opportunities for those ready to champion new ideas, challenge the status quo, and grow alongside us.If you're hungry to...

  • Legal Recoveries Officer

    15 hours ago

    Sydney, New South Wales, Australia Avanti Finance Group Full time

    We're on a mission to become the best specialist lending company in New Zealand and Australia, and we're looking for ambitious, driven people to help get us there.We've got bold goals and a clear vision for the future. That means exciting opportunities for those ready to champion new ideas, challenge the status quo, and grow alongside us.If you're hungry to...

  • National Disaster Recovery Specialist

    3 hours ago

    Sydney, New South Wales, Australia beBeeLeadership Full time $80,000 - $90,000

    Disaster Resilience LeaderDrive high-impact disaster recovery across three states, forging powerful partnerships that create lasting change.This leadership opportunity involves overseeing the delivery of disaster response projects across New South Wales, Victoria, and Queensland.You will lead a national team and be responsible for rolling out education...

  • Recovery Specialist

    2 weeks ago

    Sydney, New South Wales, Australia beBeeCollections Full time $50,000 - $100,000

    Debt Recovery SpecialistAs a Debt Recovery Specialist, you will play a pivotal role in resolving overdue accounts while working within a fast-paced environment. You will engage with customers to set up suitable payment arrangements or obtain promises to pay.Key Responsibilities:Manage relationships with customers and resolve financial disputes.Initiate legal...

  • Psychosocial Recovery Coach

    2 days ago

    Sydney, New South Wales, Australia Buscojobs Full time

    Marathon Health opportunities Posted : Fri, 22 August 2025We are looking for someone who is passionate about making a meaningful difference in the lives of people experiencing mental illness. Our Psychosocial Recovery Coaches are well supported by their leaders and colleagues to deliver quality services in the Commonwealth Psychosocial Support Program. We...

  • Claims Recovery Expert

    1 day ago

    Sydney, New South Wales, Australia beBeeNegotiator Full time $90,000 - $120,000

    Recoveries Specialist Position">We are seeking a skilled Recoveries Specialist to join our Motor insurance claims team. As a key member of the team, you will be responsible for managing and coordinating the recovery process for motor claims.The ideal candidate will have experience working in recoveries or collections, dealing directly with customers/clients...