Ballarat Ambassador

2 weeks ago

Ballarat, Victoria, Australia Ballarat City Council Full time
Overview

Ballarat Ambassadors provide information on Ballarat to a large number of visitors each year. Their love and knowledge of the city and its rich history adds to Ballarat's reputation as a friendly, welcoming and culturally vibrant city.

The Role

Volunteer positions – approximately 4 hours per week – Ballarat Information Centre, Ballarat.

Range of Activities
  • Meet and greet customers, visitors and community members to the Ballarat Information Centre.
  • Roaming the city centre engaging with visitors and community.
  • Conduct tours of the city centre, highlighting significant sites of interest.
  • Assist in the delivery of events, aiding the customer experience.
Key Selection Criteria
  • Passionate and knowledgeable about Ballarat
  • Customer service focused
  • Contactable regularly by email – this is the way we will communicate with you
  • Available for at least one four-hour shift (morning or afternoon) each week for a minimum of one year
  • Team players who love engaging with people
  • Flexible and willing to assist with additional shifts when needed
  • Keen to participate in ongoing learning and training
  • Able to demonstrate a commitment to our values
  • Work indoors and outdoors
  • Day time, night time and weekend opportunities available
  • Confident speaking to groups of people
Contact Details

For further information on this position, please contact the Visitor Economy team, at

How To Apply

To apply for this position click Apply Now. Please ensure you address the Key Selection Criteria and attach a cover letter with your resume.

The City of Ballarat is an equal opportunity employer committed to providing a safe and inclusive working environment that embraces and values diversity, flexibility and child safety. We welcome applications from all walks of life and celebrate the diversity and richness this brings to our workplace. Reasonable adjustments will be made to the process to ensure equitable access. We undertake an employment screening process to ensure this commitment is upheld, including ensuring the successful candidate holds a valid Working with Children check and satisfactory criminal history record check.


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