
Truck Bay Supervisor
1 week ago
Join to apply for the Truck Bay Supervisor role at Cummins Asia Pacific
4 days ago Be among the first 25 applicants
Join to apply for the Truck Bay Supervisor role at Cummins Asia Pacific
Description
- Oversee diagnostics and complex repairs
- Maintain productive customer relations and ensures prompt and efficient attention to customer needs to minimize customer product downtime
- Coaches on preventative maintenance and/or repairs completed by more experienced technicians; provide work direction to others; review repair plans, parts and tool lists, etc
- Escalate unresolved issues to product specialists / engineering teams
- Complete required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
- Identify additional sales and service opportunities with customer
- Maintain work area and tools for cleanliness and proper operation
- Adheres to and ensures adherence of technicians to all relevant Health, Safety & Environmental policies, procedures and legislation and reports any issues / incidents to their manager
You will make an impact in the following ways:
- Oversee diagnostics and complex repairs
- Maintain productive customer relations and ensures prompt and efficient attention to customer needs to minimize customer product downtime
- Coaches on preventative maintenance and/or repairs completed by more experienced technicians; provide work direction to others; review repair plans, parts and tool lists, etc
- Escalate unresolved issues to product specialists / engineering teams
- Complete required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
- Identify additional sales and service opportunities with customer
- Maintain work area and tools for cleanliness and proper operation
- Adheres to and ensures adherence of technicians to all relevant Health, Safety & Environmental policies, procedures and legislation and reports any issues / incidents to their manager
To be successful in this role you will need the following:
- Apprentice Trained Engine Technician (Cert III) or equivalent (required)
- Advanced level of workshop or field service experience (required)
- Advanced level knowledge of and experience with engine products (required)
- HR License (preferred)
- Experience providing technical advice and coaching to more junior technicians (preferred)
- Cummins Experience (preferred)
- Must be certified to work in NSW
Compensation and Benefits:
- Competitive hourly + shift allowance rate paid as a permanent salary
- Overtime penalties for all work above standard
- Monday to Friday 38-hour work week
- Participation in an annual variable compensation (bonus) program
- Income Protection continuance insurance
- Discounts with select private health insurance
- PC software/hardware and a range of vehicles
- Annual remuneration reviews
- Safety equipment / PPE and uniforms provided
- Range of personal and professional benefits
- Full Time / 38 hours per week
- Afternoon Shift (13:54 – 22:00)
- Overtime as required – Penalty rates paid for all work above 38 hours
- All your Safety equipment / PPE and uniforms are provided and laundered
- Domestic Relocation may be offered for the right candidate
- Local Valid Drivers License (Preferred)
Job Service
Organization Cummins Inc.
Role Category On-site
Job Type Technician
ReqID 2417406
Relocation Package YesSeniority level
- Seniority levelMid-Senior level
- Employment typeFull-time
- Job functionOther
- IndustriesManufacturing
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