Desktop Support Engineer

We Are FujitsuWe use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers.

About the RoleWe are seeking experienced Desktop Support Engineer to deliver Level 2 and Level 3 Field Service Support across our metro locations in NSW. This onsite role is integral to maintaining smooth IT operations and providing prompt technical support in collaboration with Healthscope's internal IT teams

Responsibilities and AccountabilitiesProvide Level 2 & 3 desktop and field support across Healthscope facilities.Perform basic network patching between switches and wall ports.Assist Network Engineers with network cable tracing and console connections.Support Windows 10 / 11 environments including troubleshooting, rebuilds, and application installation via SCCM and Intune.Assign security groups to facilitate device and application deployments.Rebuild computers in line with Healthscope's SCCM and Intune standards.Install and troubleshoot local and networked printers.Manage and resolve incidents and service requests through the Ivanti ITSM tool.Follow direction from the HSO Site Coordinator Lead and other designated Healthscope personnel.

Requirements and ExperienceFully onsite work at various Healthscope locations across NSW metro areas.Standard business hours : 8 : 30 AM – 5 : 30 PM, Monday to Friday.May require occasional after-hours or weekend work based on site needs.Compliance with all applicable government health mandates and Healthscope's internal COVID-19 policies.Healthscope will provide access to required systems, workspace, and IT tools.Demonstrated experience in desktop and field support roles.Strong technical knowledge of Windows 10 / 11 operating systems, SCCM, and Microsoft Intune.Basic networking skills including switch patching, cable tracing, and console connectivity.Experience with ITSM tools (Ivanti preferred).Excellent diagnostic, troubleshooting, and communication skills.Ability to work independently and follow structured processes and technical instructions.6 months contract

Why Fujitsu?We are an organization with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity, equity, and inclusion. We constantly push ourselves to do better and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work. We call this Be Completely You.

We put people first. We believe in the power of diversity to drive innovation and our AWEI (Australian Workplace Equality Index) Gold Employer status, and Rainbow Tick certification for LGBTI+ inclusion show that we value an inclusive culture.We offer tailored career paths across our global organization to support your professional and personal growth.Our customers trust us. We have an excellent reputation across the region and globally.Best in-class reward and recognition programs flexible work, volunteering leave, and more.We live our values of aspiration, trust, and empathy, all day, every day.

Commitment to Diversity, Equity and InclusionAs an inclusive employer, Fujitsu aims to recruit a diverse range of talents to help us achieve our purpose. In line with our diversity, equity, and inclusion strategy, we highly welcome applications from women and gender-diverse people; Aboriginal and Torres Strait Islander people; Māori and Pacific people; LGBTI+ people; people with a disability; culturally and linguistically diverse people; veterans, Australian Defence Force (ADF) and emergency responders. Transgender and gender-diverse applicants can request a copy of our Frequently Asked Questions to assist with the recruitment journey.

If you don't tick every box in this job description, please don't rule yourself out. Research suggests that underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who value inclusion, collaboration, adaptability, courage, and integrity, rather than ticking boxes so if this resonates with you, then please apply. For more information, please email

Search Firm Representatives – PLEASE READ : Fujitsu does not accept unsolicited assistance from search firms for employment opportunities. All CVs or resumes submitted by search firms to any employee at our company without a valid written agreement in place for this position will be considered the sole property of our company. No fee will be paid if a candidate is hired by Fujitsu due to an agency referral where no existing agreement is in place with the Fujitsu Talent Acquisition Team. Where agency agreements are in place, introductions must be through engagement by the Fujitsu Talent Acquisition Team.

For Security Cleared Roles – PLEASE NOTE : Due to the inherent requirements of the role, candidates must be Australian Citizens and hold an Australian Federal Government Security Clearance. The role will or will likely involve access to controlled technology and must satisfy additional restrictions and requirements as a consequence of the International Traffic in Arms Regulations and the Export Administration Regulations. As a consequence of these restrictions and requirements, applicants may be adversely impacted if they are not Australian citizens, are dual nationals, hold citizenship from proscribed countries, or are not of Australian national origin. Please refer to Discrimination (Fujitsu Australia Limited) Exemption 2017 (No 1) Notifiable instrument NI2020-672 (ACT).