Administration Officer

4 weeks ago

NewcastleMaitland, Australia Bendigo Advertiser Full time
Administration Officer - Radiation Oncology

Join to apply for the Administration Officer - Radiation Oncology role at Bendigo Advertiser

About the Role

The Administration Officer will be a part of the Radiation Oncology New Patient Team. This position is responsible for managing incoming referrals, registering new patients, coordinating and scheduling appointments, along with assisting the wider team as directed by the Admin Team Lead to deliver a timely and high-quality service.

Key Responsibilities
  • Provide administration, effective completion of tasks and customer service as part of the Radiation Oncology Administration Team service delivery. Including front line customer service to patients as part of our Front Reception team, undertaking administrative processes for referral management, making new patient appointments and treatment review appointments as part of our Patient Bookings teams.
  • Show flexibility and a commitment to various tasks and roles to allow efficient rostering of the administration team meet the administration service needs of the department.
  • The Administration Officer takes pride and ownership for the quality of the work that they perform and are responsible for at all times.
  • Provide cover and be rostered to other administration roles to support planned and unplanned leave as required.
What You Bring
  • Demonstrated competence in administrative skills and general office procedures.
  • Demonstrated excellent customer service skills and experience.
  • Demonstrated excellent communication, organisational and interpersonal skills.
  • Demonstrated computer and general literacy with accurate keyboard and data entry skills.
  • Demonstrated ability to work proficiently in periods of high demand and as a member of a multidisciplinary team.
  • Ability to work unsupervised with excellent time management skills.
  • Demonstrated ability to exercise discretion and confidentiality in respect of hospital matters for patients and staff.
Desirable Criteria
  • Experience in patient administration systems such as ARIA, iPM and CAP.
How to Apply
  • Click 'Apply for Job' and follow the prompts. As part of your application, you will be asked to:
  • Create a profile in our Calvary People Platform (if you are not an existing user)
  • Attach a current resume.
  • Provide a written response to four (4) selection criteria - see "what you bring for the selection criteria"
  • Cover letters are optional (1-2 pages max.)
Additional Information
  • As part of the application process, you will be required to complete pre-employment checks which may include, but is not limited to reference checks, work rights, criminal history check, WWCC checks, and a health evaluation to ensure suitability for the role.
  • You will be required to provide evidence of immunisation as required for your role.
Benefits
  • Fitness Passport.
  • Gender Neutral parental leave
  • Annual Leave Loading at 17.5 %
  • Superannuation contributions at 12%
  • ADO's each month (for full-time employees)
  • Novated leasing available for eligible employees
  • 4 weeks annual leave (pro-rata for part-time employees)
  • Employee Assistance Program (EAP) for staff and family members
  • Generous Salary packaging options that reduce your taxable income and increase your take-home pay

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