Personal Banking Consultant

3 weeks ago

Townsville, Queensland, Australia Queensland Country Bank Full time
Overview

Join to apply for the Personal Banking Consultant - Aitkenvale role at Queensland Country Bank.

We are a bank with a purpose of helping Queenslanders live better lives through better finances. This is a full-time role based on a 38 hour work week, with the ability to work at any branch within the Townsville region as required.

Responsibilities
  • Provide an exceptional level of personalised service to customers by identifying individual needs, problem solving and proactively promoting our products and services.
  • Showcase exceptional customer service and build rapport with customers in a team environment.
  • Participate in ongoing training opportunities and apply learned skills to support customers and colleagues.
Qualifications
  • Exceptional communication and customer service skills
  • Demonstrated sales experience
  • Cash handling experience
  • Attention to detail and accuracy
  • Ability to quickly build rapport with people and work as a supportive team member
  • A demonstrated ability to positively adapt to change
  • FSRA Tier 2 qualification (desired)
  • Lending and/or previous banking experience (desired)
About Us

Queensland Country Bank is certified as a Great Place to Work and has over 50 years in business. We aim to shape a phenomenal culture by keeping our values at the core of what we do, fostering passion, camaraderie and optimism as we grow the business and deliver for our Members.

Benefits
  • Work life balance and flexible working options
  • Birthday Leave
  • Community Volunteer Leave
  • Access to an Employee Assistance Program (EAP)
  • Access to our Wellness Program
  • Discounts on Banking and Health Insurance products
  • Cultural lunches and social clubs
  • Excellent training and development opportunities
How To Apply

To apply for this role please follow the links or apply via our Careers Page. Applications close Friday 15 August 2025.

To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. If you have any questions or require other information please contact Emily on

If you are successful for a role with Queensland Country Bank, you will be required to undergo a pre-employment criminal history check and pre-employment credit history check.

*Queensland Country Bank Limited ABN AFSL/Australian Credit Licence *


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