Service Advisor

3 weeks ago

Adelaide, South Australia Cmitoyota Full time

CMI Toyota, Adelaide, South Australia, Australia

Posted Sunday 11 May 2025 at 3:00 pm | Expired Saturday 14 June 2025 at 2:59 pm

About the company

CMI Toyota has been established since 1963 and is one of the most highly regarded Toyota dealers in the country. As South Australia's number one Toyota dealer we pride ourselves on our commitment to customer service while providing an excellent working environment with an enviable culture. CMI Toyota is a subsidiary the CMV Group of companies, a proudly South Australian owned and operated family business with over 2,000 employees, representing some of the best automotive brands in the world.

About the Role

The Service Advisor is the primary contact between the company and customers for service and repairs of vehicles, ensuring a high level of customer satisfaction and prompt attention to customer needs. The role requires a customer-oriented approach, great communication and team work, and an ability to work in a fast paced environment.

Duties & Responsibilities

  • First point of contact to assist customers in person or by phone
  • Determine customer needs and communicate with the service department
  • Organise and follow up on our guests' vehicles during the course of the day
  • Liaise with service department to ensure vehicles are delivered in a timely manner
  • Follow all required WHS policies and procedures
  • Behave in line with company values at all times

Skills & Experience

  • Previous experience in a similar automotive role is desirable
  • Friendly approach and professional presentation
  • Strong communication and organisational skills
  • Knowledge of the automotive industry
  • Able to work in a fast paced environment
  • Sound computer literacy
  • Self-motivated, punctual and reliable
  • Work full time over a 9-day fortnight & condensed work days
  • Same weekday off each fortnight
  • Generous base salary + bonus scheme
  • Values driven culture and supportive environment
  • SA's No.1 Toyota Dealership
  • Reputable and long standing family-owned business
  • Regular employee engagement and wellbeing activities

If you have the skills and experience necessary and want to become an important part of our successful team, then please apply and submit your cover letter and resume.

Current CMV employees, please apply through your internal career site.

Please note: By clicking Apply now, you will be directed to the company's career site to create an account or to sign in and finalise your application. Thank you for completing this short process.

CMI Toyota, Adelaide, South Australia, Australia

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