Enquiries and Admissions Officer

2 weeks ago

Melbourne, Victoria, Australia Bendigo TAFE Full time

1 week ago Be among the first 25 applicants

Location: Docklands

Role Type: Full time, Fixed term until 11/09/2026

Remuneration: Starting from $86,224.32 including super

About Us

Bendigo Kangan Institute is one of Victoria's largest TAFE providers. We offer state-of-the-art training centres providing a wide range of courses in a variety of fields. We foster a culture that is customer-centric, works together and focuses on achieving our best in a healthy and supportive environment. If you are passionate about putting the customer first, thrive on being part of an inclusive and united team, please read the detailed position description document to understand our values and focus.

Location: Docklands

Role Type: Full time, Fixed term until 11/09/2026

Remuneration: Starting from $86,224.32 including super

About Us

Bendigo Kangan Institute is one of Victoria's largest TAFE providers. We offer state-of-the-art training centres providing a wide range of courses in a variety of fields. We foster a culture that is customer-centric, works together and focuses on achieving our best in a healthy and supportive environment. If you are passionate about putting the customer first, thrive on being part of an inclusive and united team, please read the detailed position description document to understand our values and focus.

We are proud to work, teach and study on the ancestral lands of the Djaara people of Dja Dja Wurrung, the Wurundjeri-Woi Wurrung people, the people of the Yorta Yorta Nation, and the Gunaikurnai People. Many of our roles work with and support staff and students across both Kangan Institute and Bendigo TAFE campuses.

We are committed to building a workforce that reflects and represents the vibrant and diverse communities where we work, teach and study. We welcome First Nations people, people of all genders, ages, cultures, religions, disabilities, sexual orientations, family structures and those with caring responsibilities. Our culture celebrates diversity and prioritises wellbeing and belonging, ensuring our people can thrive.

About The Role

As an Enquiries and Admissions Officer, you'll be the first point of contact for prospective students, guiding them through the enrolment journey—from initial enquiry to finalising payment. You'll respond to enquiries via phone, email, and in person, and play a key role in processing applications and conducting internal audits to ensure enrolment accuracy.

You'll be joining a supportive and collaborative team of enrolment officers (across all BKI Campuses), with experienced colleagues to lean on and opportunities for career progression. This KPI-driven role offers flexible and hybrid work arrangements.

In This Role You Will

  • Respond to student enquiries via phone, email, and in person
  • Process enrolments and conduct internal audits
  • Provide accurate course and application advice
  • Support targeted enrolment activities and open days
  • Maintain accurate records and contribute to continuous improvement
  • Collaborate with team members to meet service levels and KPIs

We Are Excited About You Because You Have
  • Exceptional customer service skills
  • Strong attention to detail
  • Excellent communication and interpersonal skills
  • Experience in admin/data entry (desirable)
  • A team-player mindset and proactive attitude
  • Ability to work independently and meet performance targets

We Can Offer You
  • Attractive work-life balance and flexible work options
  • Professional development programs
  • Fitness Passport Program with exclusive access for you and your family to 230+ locations Australia wide
  • Counselling support (EAP) and Health & Wellbeing initiatives throughout the year
  • Meaningful work that drives positive social impact
  • The opportunity to build a career in a world leading vocational education and training sector, with diverse and emerging career opportunities across Australia.

The Essential Paperwork
  • Working with Children Clearance (WWCC)
  • Current police check
  • Certified right to work documentation
  • Certified copies of your qualifications and transcripts

Need support with your application?
  • For any accessibility requirements during the recruitment process, please contact careers@kangan.edu.au

Ready to make the switch? Click 'Apply Now' to join our team.

Want to know more? Contact careers@kangan.edu.au

Only applications from candidates with valid working rights will be considered. We are a child safe and equal opportunity employer and therefore the successful candidate will be required to hold a current Working with Children check clearance

Bendigo Kangan Institute acknowledges that their campuses are located on the ancestral lands of the Djaara people of Dja Dja Wurrung, Wurundjeri Peoples of the Kulin Nations, Yorta Yorta Nations and the Gunaikurnai people. The Institute respects their Elders past present and emerging and cultural heritage, and we recognize their continuing connection to land, waters, and culture.

Applications close: 23:59 on the 5th of September 2025

#RegionalJobs

Applications will be assessed as they come in – we may start interviews before the closing date.

NOTE: Bendigo Kangan Institute reserves the right to withdraw this position at any time.

Seniority level
  • Seniority levelEntry level
Employment type
  • Employment typeFull-time
Job function
  • Job functionEducation and Training
  • IndustriesEducation Administration Programs

Referrals increase your chances of interviewing at Bendigo TAFE by 2x

Get notified about new Admissions Officer jobs in Docklands, Victoria, Australia.

Melbourne, Victoria, Australia 3 weeks ago

Early Childhood Educator Certificate III

Melbourne, Victoria, Australia 1 week ago

North Melbourne, Victoria, Australia 1 day ago

Canterbury, Victoria, Australia 2 weeks ago

Nunawading, Victoria, Australia 3 months ago

Melbourne, Victoria, Australia 2 weeks ago

Melbourne, Victoria, Australia 2 weeks ago

Melbourne, Victoria, Australia 1 week ago

Nunawading, Victoria, Australia 1 month ago

Early Childhood Education and Care (ECEC) Trainer (Full-Time)

Melbourne, Victoria, Australia 1 week ago

Hiring Now Entry-Level English Teacher (ESL) – Full Training & Support Provided

Melbourne, Victoria, Australia 5 days ago

Melbourne, Victoria, Australia 7 hours ago

Forest Hill, Victoria, Australia 1 week ago

Hiring Now Entry-Level English Teacher (ESL) – Full Training & Support Provided

Docklands, Victoria, Australia 1 week ago

Casual Kindergarten Assistants (Early Childhood Educators)

Melbourne, Victoria, Australia 4 days ago

Vermont South, Victoria, Australia 4 days ago

Work-Integrated Learning Administration Officer

Melbourne, Victoria, Australia 1 week ago

Academic Sessional Initial Teacher Education

Melbourne, Victoria, Australia 2 weeks ago

Hiring Now Entry-Level English Teacher (ESL) – Full Training & Support Provided

Melbourne, Victoria, Australia 1 week ago

Hiring Now Entry-Level English Teacher (ESL) – Full Training & Support ProvidedHiring Now Entry-Level English Teacher (ESL) – Full Training & Support Provided

Docklands, Victoria, Australia 4 days ago

Melbourne, Victoria, Australia 4 weeks ago

Hiring Now Entry-Level English Teacher (ESL) – Full Training & Support Provided

Docklands, Victoria, Australia 6 days ago

Broadmeadows, Victoria, Australia 2 weeks ago

Hiring Now Entry-Level English Teacher (ESL) – Full Training & Support Provided

Melbourne, Victoria, Australia 4 days ago

Melbourne, Victoria, Australia 1 week ago

Canterbury, Victoria, Australia 4 days ago

Academic Casual - Information and Communication Technology

Melbourne, Victoria, Australia 4 days ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

  • Admissions Officer

    3 weeks ago

    Melbourne, Victoria, Australia Builders Academy Australia Full time

    Are you passionate about delivering exceptional student experiences and being the first point of contact on a learner's journey? Builders Academy Australia (BAA) is seeking an enthusiastic and detail-oriented Admissions Officer to join our dynamic Student Support Services team in the heart of Melbourne.About UsBuilders Academy Australia (BAA), a part of UP...

  • Admissions Officer

    3 weeks ago

    Melbourne, Victoria, Australia Builders Academy Australia Full time

    Are you passionate about delivering exceptional student experiences and being the first point of contact on a learner's journey? Builders Academy Australia (BAA) is seeking an enthusiastic and detail-oriented Admissions Officer to join our dynamic Student Support Services team in the heart of Melbourne.About UsBuilders Academy Australia (BAA), a part of UP...

  • Admissions Officer

    7 days ago

    Melbourne, Victoria, Australia Builders Academy Australia Full time

    Melbourne CBD location with strong team support- Work with a leading RTO in construction education- Clear career pathways within a growing education groupAre you passionate about delivering exceptional student experiences and being the first point of contact on a learner's journey? Builders Academy Australia (BAA) is seeking an enthusiastic and...

  • Admissions Officer

    1 week ago

    Melbourne, Victoria, Australia Up Education Full time

    **Work options**: Flexible- Flexible work arrangements- Opportunities for Career growth and progression- Supportive team and collaborative culture**About the role**:As an Admissions Support Officer at Monarch Institute, you'll play a vital role in supporting our Sales and Student Services teams to ensure a seamless and positive enrolment experience for all...

  • Admissions Navigator

    1 week ago

    Melbourne, Victoria, Australia beBeeCare Full time $55,000 - $75,000

    Optimise Admissions and Deliver Exceptional CareAs a crucial member of our team, you will play a vital role in streamlining the admissions process and ensuring a seamless customer journey. Your primary responsibility will be to provide dedicated support to Service Managers in enhancing occupancy rates and simplifying admissions procedures for...

  • Admissions Coordinator

    1 week ago

    Melbourne, Victoria, Australia Mercy Health Australia Full time

    Employment Type: Permanent full timeHours: 76 hours / fortnightLocation: Oakleigh, VICUpload with Application: Resume, cover letter, and all relevant qualificationsWhere there's life, there's Mercy.Where there's care, there's You.Through the battles and the breakthroughs, we're there. Where will you be?For over a century, our incredible teams have provided...

  • Admissions Coordinator

    1 week ago

    Melbourne, Victoria, Australia Mercy Health Australia Full time

    Join to apply for the Admissions Coordinator role at Mercy Health AustraliaEmployment Type: Permanent full timeHours: 76 hours / fortnightLocation: Oakleigh, VICUpload with Application: Resume, cover letter, and all relevant qualificationsContact: Tammy Ridgway tridgeway@mercy.com.auWhere there's life, there's Mercy. Where there's care, there's You. Through...

  • Admissions Coordinator

    1 week ago

    Melbourne, Victoria, Australia Mercy Health Australia Full time

    Join to apply for the Admissions Coordinator role at Mercy Health AustraliaEmployment Type: Permanent full timeHours: 76 hours / fortnightLocation: Oakleigh, VICUpload with Application: Resume, cover letter, and all relevant qualificationsContact: Tammy Ridgway tridgeway@mercy.com.auWhere there's life, there's Mercy. Where there's care, there's You. Through...

  • Admissions Coordinator

    1 week ago

    Melbourne, Victoria, Australia Mercy Health Australia Full time

    Employment Type: Full TimeLocation: HughesdaleUpload with Application: Resume, Cover Letter and any relevant qualificationsContact: Tessa DeveryWhere there's life, there's Mercy.Where there's care, there's You.Through the battles and the breakthroughs, we're there.Where will you be?For over a century, our incredible teams have provided care for people when...

  • Head Of Admissions

    1 week ago

    Melbourne, Victoria, Australia Westbourne Grammar School Full time

    Location:- Truganina- Documentation:- Head of Admission - Position Description- Employment Type:- FP - Full-Time Permanent- Department:- Office of Community Engagement and Advancement- Closing Date:- 21 Jul 2025**Head of Admissions - Westbourne Grammar School**Westbourne Grammar School is seeking a people-focused, data-informed and strategic Head of...