Customer Advisor

3 weeks ago

Townsville, Queensland, Australia NAB Full time
Overview

Branch Customer Advisor – Banking – Aitkenvale

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

Hours

The Hours (Monday - Friday 30+ hours per week): Join our team in this role within the hours 9:00am – 4:15pm, Monday, Tuesday, Wednesday, Friday and 9:00am – 5:15pm on Thursday.

More focus on you

All new Customer Advisors will benefit from NAB's tailored career development programs, upskilling and mobility opportunities to ensure they are set-up for success. We also offer:

  • Access to banking and financial services discount including competitive rates and reduced fees on home loans, credit cards and insurances
  • Extensive range of benefits and discounted offers on Travel, Fitness, Events and Technology.
  • Variety of leave benefits including parental leave, religious leave, special leave, sporting activities leave and volunteer leave
  • For more information on NAB Colleague Benefits and Perks visit our website.
Responsibilities
  • Support NAB's Aitkenvale branch by being the first point of contact for our customers; putting them at the centre of everything you do.
  • Identify the most suitable products and services for customers: like account opening, unsecured lending and banking transactions
  • Demonstrate our Smarter Banking options (self-service and digital) for customers; making so banking is simple, easy and secure.
Qualifications and qualities
  • A passion for delivering quality, gold-class experiences for NAB's diverse range of customers
  • A team player with a keen eye for detail ensuring every transaction is efficient and accurate
  • Customer centric thinking and an appreciation for inclusion and the diversity of our customers
  • No banking experience required - Full training provided
Culture & Inclusion

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our Employee Resource Groups (ERGs) we foster an inclusive environment where all NAB colleagues' unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

Application details

For details on the recruitment process, and accessibility, please visit https://www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB

If you think this role is the right fit for you, we would love to hear from you.

Please note candidate screening and interviews may be conducted prior to the closing date of the job advert, so please apply at your earliest opportunity. Unsolicited CVs from agencies will not be accepted.


#J-18808-Ljbffr

  • Customer Advisor

    3 weeks ago

    Townsville, Queensland, Australia NAB Full time

    Overview Branch Customer Advisor – Banking – Aitkenvale Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand. Hours The...

  • Casual Customer Advisor

    3 weeks ago

    Townsville, Queensland, Australia NAB Full time

    OverviewBranch Casual Customer Advisor – Banking – Atherton TablelandsResponsibilitiesSupport NAB's Ravenshoe, Atherton and Mareeba branches by being the first point of contact for customers; putting them at the centre of everything you do.Identify the most suitable products and services for customers: like account opening, unsecured lending and banking...

  • Casual Customer Advisor

    3 weeks ago

    Townsville, Queensland, Australia NAB Full time

    OverviewBranch Casual Customer Advisor – Banking – Atherton TablelandsResponsibilitiesSupport NAB's Ravenshoe, Atherton and Mareeba branches by being the first point of contact for customers; putting them at the centre of everything you do.Identify the most suitable products and services for customers: like account opening, unsecured lending and banking...

  • Travel Advisor

    4 days ago

    Townsville, Queensland, Australia Gallivanter Travel NQ & CQ Full time $45,000 - $60,000 per year

    Company DescriptionGallivanter Travel NQ & CQ, locally owned and operated for over 37 years by Debbie Rains, is a premier travel agency with locations in Townsville, Mackay, and Rockhampton. We specialize in leisure travel, escorted travel groups, school travel groups, and business travel through Gallivanter Travel for business. Our seasoned Travel Advisors...

  • Senior Advisor

    2 hours ago

    Townsville, Queensland, Australia Office of Industrial Relations Full time $90,000 - $120,000 per year

    Are you ready to drive lasting change in health, safety and injury management in Queensland workplaces? Join our dedicated and passionate team as a Senior Advisor, Advisory Field Services (AFS) and deliver high-performing injury prevention and management programs that make a real difference.The Senior Advisor, Advisory Field Services (AFS) delivers...

  • Travel Advisor: Group Travel

    1 week ago

    Townsville, Queensland, Australia MyHoliday2 Full time $60,000 - $90,000 per year

    About the roleJoin our award-winning team at MyHoliday2 as a full-time Travel Advisor: Group Travel & Logistics in Townsville, QLD 4810. In this essential role, you will be responsible for providing exceptional customer service and booking unforgettable holidays for our valued clients.Key Responsibilities:Coordinate and manage travel logistics for organized...

  • Career Development Advisor

    4 weeks ago

    Townsville, Queensland, Australia Endeavour Foundation Full time

    OverviewMatch job seekers with meaningful employment through proactive employer engagementJoin a values-led organisation championing inclusion for people with intellectual disability$84,000 total remuneration + salary packaging + flexible work optionsMake possibilities a reality for people with intellectual disability.Join Endeavour Foundation as we...

  • Career Development Advisor

    4 weeks ago

    Townsville, Queensland, Australia Endeavour Foundation Full time

    OverviewMatch job seekers with meaningful employment through proactive employer engagementJoin a values-led organisation championing inclusion for people with intellectual disability$84,000 total remuneration + salary packaging + flexible work optionsMake possibilities a reality for people with intellectual disability.Join Endeavour Foundation as we...

  • Automotive Parts Interpreter

    3 weeks ago

    Townsville, Queensland, Australia Zeder Corporation Full time

    Automotive Parts Interpreter / Service AdvisorPosted: 08/09/2025Closing Date: 07/10/2025Job Type: Permanent - Full TimeLocation: Capalaba, QLDJob Category: SALES - RetailBe the Face of Our BrandAre you a confident and friendly individual who thrives in a fast-paced, customer-facing environment? Fulcrum Suspensions is looking for a reliable Automotive Parts...

  • Clarins Beauty Advisor

    3 weeks ago

    Townsville, Queensland, Australia Myer Pty Ltd Full time

    Job no: 943825Work type: CasualLocation: TownsvillePosition based at Myer TownsvillePermanent CASUAL positionWe are looking for passionate Beauty experts with outstanding customer serviceAs a family-owned company with a strong heritage, Clarins champions a people-first culture, sustainability, and beauty with purpose. Join Clarins to be part of a passionate...