Casual Customer Advisor

3 weeks ago

Townsville, Queensland, Australia NAB Full time
Overview

Branch Casual Customer Advisor – Banking – Atherton Tablelands

Responsibilities
  • Support NAB's Ravenshoe, Atherton and Mareeba branches by being the first point of contact for customers; putting them at the centre of everything you do.
  • Identify the most suitable products and services for customers: like account opening, unsecured lending and banking transactions.
  • Demonstrate our Smarter Banking options (self-service and digital) for customers; making banking simple, easy and secure.
What we're looking for
  • A passion for delivering quality, gold-class experiences for NAB's diverse range of customers.
  • A team player with a keen eye for detail ensuring every transaction is efficient and accurate.
  • Customer-centric thinking and an appreciation for inclusion and the diversity of our customers.
  • No banking experience required – Full training provided.
Hours and training

Hours: Join our team in a casual setting with the following hours on offer. Candidates must be available to work 1-3 days per week when required — Monday, Tuesday, Wednesday, Friday 9:15am – 4:15pm and 9:15am – 5:15pm on Thursday. The first 4 weeks of the role will require full-time availability Monday to Friday for training and onboarding.

Inclusive workplace

We're a diverse and inclusive workplace that works better for everyone. We know that our people make us who we are. We have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our Employee Resource Groups (ERGs) we foster an inclusive environment where all NAB colleagues' unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, please visit https://www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.

Other

Join NAB. If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert, so apply at your earliest opportunity. Unsolicited CVs from agencies will not be accepted.


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