Technical Account Manager Technical Account Management Sydney, Australia

3 weeks ago

Sydney, New South Wales, Australia Buscojobs Full time

Technical Account Manager

Location: 2010 Surry Hills, New South Wales, Australia

Company: Ideagen

Salary: To be discussed at the next stage of the process. Please feel free to reach out with any questions.

Ideagen is seeking a proactive Account Manager to nurture and grow relationships within our digital sales team. You will own the customer journey—driving retention, expansion, and success—while collaborating across teams to deliver real value through our SaaS solutions. If you are passionate about strategic partnerships and helping SMEs thrive, we would love to hear from you.

Responsibilities:
  • Manage and grow mid-market client relationships, focusing on retention and revenue expansion.
  • Own the full sales cycle—from onboarding to upselling and renewals.
  • Maintain an accurate and visible sales pipeline using Salesforce and HubSpot.
  • Deliver tailored SaaS solutions through a consultative, data-driven approach.
  • Identify growth opportunities and structure deals that deliver real value.
  • Act as a trusted advisor, ensuring clients achieve success with Ideagen's products.
  • Stay ahead of product updates and industry trends to increase engagement and adoption.
Skills and Experience:
  • Experience leading high-performing account management or customer success teams in B2B SaaS.
  • Understanding of pricing strategies and renewal mechanics.
  • Proven success in upselling strategic services.
  • Ability to engage with senior stakeholders confidently.
  • Data-driven, commercially minded, and capable of cutting through the noise.
About Ideagen

Ideagen is a behind-the-scenes force ensuring safety and quality in everyday life—supporting aviation safety, food safety, healthcare, and more. With offices worldwide, including in Australia, America, Malaysia, and India, we are building a future-ready team that embraces AI and innovation.

Next Steps

If your application meets the role requirements, our Talent Acquisition team will contact you to guide you through the next steps. Please inform us of any reasonable adjustments needed during the process. All information will be kept confidential.

#LI-HT1 #LI-Hybrid #LI-Fulltime #LI-Melbourne

#J-18808-Ljbffr

  • Technical Account Manager Technical Account Management Sydney, Australia

    1 week ago

    Sydney, New South Wales, Australia Rippling Full time

    Rippling gives businesses one place to run HR, IT, and Finance.It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers.For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.Take onboarding, for example.With Rippling,...

  • Technical Account Manager

    2 weeks ago

    Sydney, New South Wales, Australia Kaliba Full time

    Technical Account ManagerGet AI-powered advice on this job and more exclusive features.Direct message the job poster from KalibaDirector at Kaliba - Helping software companies with their GTM, Professional Services & Technical hiring in APACTechnical Account Manager, ANZ | Enterprise Software | Cyber Security Looking for your next career adventure in the...

  • Technical Account Manager

    5 days ago

    Sydney, New South Wales, Australia Kaliba Full time

    Technical Account ManagerGet AI-powered advice on this job and more exclusive features.Direct message the job poster from KalibaDirector at Kaliba - Helping software companies with their GTM, Professional Services & Technical hiring in APACTechnical Account Manager, ANZ | Enterprise Software | Cyber Security Looking for your next career adventure in the...

  • Technical Account Manager

    3 weeks ago

    Sydney, New South Wales, Australia Gallagher Full time

    Join to apply for the Technical Account Manager - NSW role at Gallagher5 days ago Be among the first 25 applicantsJoin to apply for the Technical Account Manager - NSW role at GallagherDirect message the job poster from GallagherAbout GallagherOur purpose at Gallagher is 'Protect what matters most' and we live it every day, whether that's protecting the...

  • Technical Account Manager

    2 weeks ago

    Sydney, New South Wales, Australia Gallagher Full time

    Join to apply for the Technical Account Manager - NSW role at Gallagher5 days ago Be among the first 25 applicantsJoin to apply for the Technical Account Manager - NSW role at GallagherDirect message the job poster from GallagherAbout GallagherOur purpose at Gallagher is 'Protect what matters most' and we live it every day, whether that's protecting the...

  • Technical Account Manager

    1 week ago

    Sydney, New South Wales, Australia Michael Page Full time

    Join to apply for the Technical Account Manager role at Michael Page2 days ago Be among the first 25 applicantsJoin to apply for the Technical Account Manager role at Michael PageJoin a growing business saving lives in Australia's Industrial SectorSalary: $115k + Super + Car AllowanceJoin a growing business saving lives in Australia's Industrial SectorAbout...

  • Technical Account Manager

    2 weeks ago

    Sydney, New South Wales, Australia Rippling Full time

    Join or sign in to find your next jobJoin to apply for the Technical Account Manager role at Rippling1 day ago Be among the first 25 applicantsJoin to apply for the Technical Account Manager role at RipplingGet AI-powered advice on this job and more exclusive features.About RipplingRippling gives businesses one place to run HR, IT, and Finance. It brings...

  • Technical Account Manager

    7 days ago

    Sydney, New South Wales, Australia Rippling Full time

    Join or sign in to find your next jobJoin to apply for the Technical Account Manager role at Rippling1 day ago Be among the first 25 applicantsJoin to apply for the Technical Account Manager role at RipplingGet AI-powered advice on this job and more exclusive features.About RipplingRippling gives businesses one place to run HR, IT, and Finance. It brings...

  • Technical Account Manager

    1 week ago

    Sydney, New South Wales, Australia Kx Full time

    OverviewKX is currently seeking a Technical Account Manager to join our Global Technical Account Management team. As a Technical Account Manager, you'll spend your time working directly with customers – understanding their environments and use cases, providing support and enablement to help them maximize their ROI in KX software, identifying where KX can...

  • Technical Account Manager

    2 weeks ago

    Sydney, New South Wales, Australia KX Full time

    OverviewKX is currently seeking a Technical Account Manager to join our Global Technical Account Management team. As a Technical Account Manager, you'll spend your time working directly with customers – understanding their environments and use cases, providing support and enablement to help them maximize their ROI in KX software, identifying where KX can...