Facilities Manager

Responsible for the efficient and compliant management of the Society's buildings, encompassing Head Office and 10 Branches across Suffolk.The role involves overseeing building maintenance, H&S and the relationship with and management of third-party contractors.Leading and supervising the day-to-day Facilities operations, ensuring that the needs of the Society, employees, visitors and members are met whilst working in line with the Society's values and financial budgets. Leading on the facilities aspects of project and building strong relationships with key stakeholder across the Society.Take the lead in implementing the Society's action plan to seeks opportunities to reduce our carbon footprint by enhancing efficiencies and using sustainable practices where possible.

People Management

• Line manage, coach and support the facilities team, overseeing workload, performance and development
• Foster a culture of high performance, accountability and customer focused service making use of the Zen desk ticketing system
• Develop and maintain strong relationships with key stakeholders across the Society

Facilities and Building Management

• Hands on approach to managing daily facilities operations across all sites, ensuring building are safe, compliant and well maintained- including H&S and access requirements
• Implement, monitor and deliver planned preventative maintenance (PPM) and coordinate reactive repairs
• Conduct regular site inspections to uphold health, safety, security and building standards

Health and Safety Compliance

• Act as the responsible person for H&S across all locations in line with UK legislation, including the Equality Act 2010
• Ensure that comprehensive and up to date risk assessment, fire safety arrangements and emergency procedures are in place and understood
• Promote a culture of safety, including near-miss reporting and deliver relevant training and guidance to staff
• Maintain a facilities related risk register. Including the identification, assessment and documentation of mitigating actions
• Ensure all associated documents (risk assessments, SSOW, SOPs) is maintained within an effective and auditable document management system
• Actively participate in the Society's Risk and Compliance Audits (RACA) providing evidence as required

Project Management

• Plan, lead and execute projects.Delivering on time and within budget, ensuring all work complies with H&S standards

Environmental and Sustainability Targets

• Identify and lead initiatives to reduce the Society's carbon footprint across all operations
• Monitor energy usage, identifying opportunities for improvement
• Collaborate with internal and external stakeholders on sustainability reporting and ESG compliance

Budget and Financial Oversight

• Manage the annual facilities budget of approximately £1million
• Ensure cost-effective procurement and value for money across all facilities related spend
• Over see the accurate and timely processing of invoicing, liaising with finance as required

Contract and Vendor Management

• Manage third-party suppliers and service contracts (eg cleaning, HVAC, security etc)
• Monitor performance against SLAs and KPIs and hold contractors to account for delivery
• Lead procurement exercises and contract negotiations as required

Branch Lease and Property Management

• Maintain oversight of leases and property related obligations for the branch network
• Liaise with landlords, agents and legal advisors on lease negotiation, renewals and dilapidations
• Ensure proper compliance with lease terms

Procurement and Logistics

• Oversee ordering, stock control and distribution of stationery and office supplies across the Society
• Ensure the efficient handling of internal and external post and courier services

Disaster Recovery and Business Continuity

• Working with Operational Resilience Lead, support the development, testing and maintenance of business continuity and disaster recovery plans
• Ensure that facilities and infrastructure support continuity strategies, including back up systems and contingency access

About you

As the Facilities Manager, you will:

• Have a full driving license
• Have demonstratable experience in facilities management across a multi-site estate, preferably in a regulated environment such as financial services
• Strong understanding of H&S legislation and best practice in the UK
• Proven track record of managing and developing a team
• Skilled in contractor and lease management
• Proven track record in managing budgets and financial reporting
• Familiarity with document management systems and compliance documentation
• Self-starter with strong organisational, communication and Leadership skills

You will be rewarded with

• Annual salary of circa £38-45,000 depending on skills and experience
• 34 days Paid Leave, inclusive of Bank Holidays
• Pension scheme with 7% employer contribution, and free pension advice
• Life insurance (3 x Salary when in Pension Scheme)
• Private Medical Insurance with single cover
• Private Health Insurance after 2 years service
• Paid sickness leave after completion of probationary period
  
• The opportunity to participate in a discretionary bonus scheme
• Enhanced Maternity and Paternity pay
• Wellness programmes
• Financial support with ongoing professional development
• Opportunities for volunteering with local charities

When applying for this role, please include details of why you areinterested in the role.

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Previous Experience of facilities management including building maintenance, H&S, budget management and managing a team