Program Manager

Apply now Job no: 505512
Employment type: Full Time
Location: Townsville & Northern QLD
Categories: Child, Youth & Family

• Tool of Trade Vehicle with fuel card
• Up to $15,900 annual salary sacrifice
• $2600 annual meal & entertainment card
• Access to company wide Fitness Pass
• Work for one of Australia's largest social purpose organisations

About theOrganisation

Every day, Life Without Barriers provides support and care to children and young people, as we work collaboratively with families, carers, and communities, to ensure they have the environment they deserve to grow. With a focus on ensuring safety and respect, this is an opportunity to make a positive and meaningful difference in these young lives and help pave a brighter future.

Life Without Barriers is a leading social purpose organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people, and people with mental illness. We work with people who are homeless and refugees and asylum seekers.Join a community of people dedicated to breaking down barriers.

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

About the role

We currently have an exciting opportunity for an experienced Child, Youth & Family Program Manager to join our leadership team in Townsville. The Program Manager coordinates and manages the day-to-day operations of our Residential Care Program.

This position would suit someone who is passionate about leading and developing a team that is providing a safe and nurturing environment to children and young people in Out of Home Care using a trauma informed approach. Familiarity with the CARE framework would be beneficial.This position is being offered as a permanent full-timeposition and is based at our office in Townsville

Key Responsibilities

• Develop, lead, motivate and manage a team Child & Family Practitioners and Youth Workers.
• Overseeing the caseloads of direct reports and providing practical support as required.
• Manage the Family Intervention Service, ensuring compliance with legislation, standards, contractual requirements, and internal policy.
• Ensure delivery of program services in accordance with program budget, local business plans and in line with client needs and plans.
• Develop, lead, motivate and manage a multi-disciplinary team.
• Ensure a consistent standard of quality is delivered for program in accordance with regulations prescribed in relevant legislation and funding agency standards.
• Manage risks and issues arising in the course of service management.

Skills and Experience

• Demonstrated experience working with individuals, families and communities from a strength-based, culturally appropriate perspective that are part of the out of home care sector.
• Demonstrated experience in working within a multi-disciplinary team.
• Demonstrated experience in managing competing priorities and to deliver high quality outcomes within agreed timeframes.
• A strong focus on quality practice and reporting capability.
• A demonstrated commitment to the care and protection of clients.
• Demonstrated understanding of impact of trauma and attachment on children and young people and complex behaviours.
• Demonstrated experience in team leadership and management.
• Demonstrated ability to manage services and programs within a budget.
• Recognised degree qualifications in Human Services, Social Work, Psychology, Social Sciences, or related field.
• Demonstrated experience in managing competing priorities and to deliver outcomes within agreed timeframes and quality standards.
• Demonstrated experience working in a dynamic, high volume work environment.
• Strong coordination, leadership, and peer support skills.
• Highly developed critical thinking and reflective practice skills.
• High level communication, influencing, liaison, negotiation, and mediation skills.
• Current Drivers Licence.

Successful candidates will be required to clear probity checks including National Criminal History Record Check and Working with Children Check (where relevant to the role).

• TOT vehicle with fuel card
• An attractive remuneration package will be offered to the successful applicant, including a mobile phone and a laptop
• Salary packaging tax benefits, meal entertainment benefit, novated leasing and more
• Growing organisation with great career opportunities
• Access to company wide Fitness Pass
• Monthly RDO

How to Apply

Include your resume and covering letter in one document, click 'Apply' and follow the prompts. For any enquiries including persons with disability that require adjustments, contact Joelene at with the subject heading 'PM Townsville'.

Candidates with disabilities who require adjustments to the recruitment process or the application form in an alternate format can visit for information on our access and inclusion work and how to contact us directly.

Applicants are encouraged to apply as soon as possible as applications are continuously reviewed prior to the closing date; and as such the closing date is subject to change without notice.

Current application closing date is midnight Tuesday 26th August.

Advertised: 12 Aug 2025 E. Australia Standard Time
Applications close: 26 Aug :55 E. Australia Standard Time

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Manage and lead the Residential Care Program in Townsville, guiding a team to deliver safe, trauma-informed care for children and young people.

No expression of interest currently available

Manage and lead the Residential Care Program in Townsville, guiding a team to deliver safe, trauma-informed care for children and young people.