Service Receptionist

3 days ago

Melbourne, Victoria, Australia Bayford Ford Full time

Service ReceptionistEpping, Full Time, AutomotivePlease Quote Reference Number 13566Frontline Customer Service / Receptionist SUPERSTAR
Ability to stay calm under pressure & solve problems proactivelyJoin Bayford - 100+ years strong, part of the Autopact GroupBayford has been servicing Victorians for over 100 years and is now proudly part of the Autopact Group - one of Australia's largest and most respected automotive dealership groups.
With a national focus on staff retention and customer satisfaction, we're committed to supporting our people and delivering outstanding service.We're now seeking a Service Receptionist to join our busy team in Epping.
If you love interacting with people, thrive in fast-paced environments, and have strong attention to detail, this could be the perfect opportunity - no prior automotive experience required.You will need to demonstrate:Previous customer service or receptionist experience (any industry)A friendly, professional manner with strong communication skillsConfidence using computers and learning new systemsGreat organisational and multitasking abilitiesAbility to stay calm under pressure and solve problems proactivelyA team player attitude and willingness to learnA valid driver's licenceAs part of our frontline Service Department team, your responsibilities will include:Greet customers warmly and manage check-ins at our Service DepartmentAnswer phone and email enquiries professionally and efficientlyAssist with service bookings and appointment schedulingProvide updates to customers on their vehicle statusProcess invoices and support daily admin tasksWork closely with our Service Advisors and workshop team to ensure smooth operationsIn return, we can offer you:A supportive team with long-term staff and experienced leadersCareer development opportunities within a national group- Competitive salary and job stabilityStaff discounts on vehicles, servicing, finance, health insurance & moreReferral bonuses and employee assistance programOur people stay because we invest in them.
Many of our team have been with us for years - a clear reflection of the strong culture and support we provide.
At Autopact Group, diversity is celebrated and equal opportunities are provided to all.
Join us in our commitment to creating a supportive and inclusive workplace where everyone can thrive.If you're looking for a stable role with a friendly team and real career potential, APPLY NOW and join us at Bayford Epping

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