Customer Service Officer

10 hours ago

Logan City, Queensland, Australia BOQ Group Full time
Overview

Customer Service Officer - Beenleigh at BOQ Group

Join our dynamic team and unlock amazing career development in the banking industry.

Responsibilities
  • Be the first point of contact in the Branch, providing exceptional customer service to our customer network.
  • Identify and support customers to explore their current and future financial needs.
  • Undertake transaction activities for customers.
  • Educate customers on using digital banking solutions and conduct needs-based conversations to generate opportunities in personal banking and lending.
About You
  • Exceptional communication and relationship building skills.
  • Career-minded individuals with a genuine interest in, or passion for banking.
  • Team player with a proactive attitude and a commitment to exceeding customer expectations.
  • Previous banking experience is not a prerequisite.
About Us

BOQ Group is a unique group of challenger brands providing a genuine alternative to Australian financial services for customers and employees. Our brands—Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist—share a common goal: to build social capital through banking and create trust with customers while supporting staff potential and community impact. We foster an inclusive workplace where difference is valued and reflected in our workforce.

BOQ Group is recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA) since 2021, and in 2023 implemented an innovative Reconciliation Plan to promote inclusivity.

Benefits
  • Flexible working arrangements
  • Discounted financial products across the Group
  • Salary sacrificing options
  • Paid parental leave with no minimum requirements
  • Option to purchase additional annual leave
  • Discounted private health insurance
  • Employee Assistance Program (EAP)
  • Access to employee network groups (First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers, accessibility)
  • Pride in Diversity membership and involvement with industry equality initiatives
How To Apply

To apply for this role at BOQ Group, follow the links or apply via our Careers Page. We are committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply. We celebrate, value and include people of all backgrounds, genders and expressions, sexualities, cultures, bodies and abilities. When you apply, you may share pronouns and please let us know any reasonable adjustments needed during the interview process. Background screening is a condition of employment in line with Anti-Money Laundering and Counter Terrorism Financing Act requirements (identity checks, background checks, references, and more).

Please no agency applications.

Referral Program

This role is eligible for our Referral Bonus Program (internal employees only). To refer a friend: follow the link to the External Job Advert and click Send job to a friend.

Job Details
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Customer Service
  • Industries: Banking, Retail, and Consumer Services

Has Beenleigh, Queensland, Australia posting and similar nearby locations with recent activity.


#J-18808-Ljbffr

  • Customer Service Officer

    3 days ago

    Logan City, Queensland, Australia Supagas Full time

    Supagas Beenleigh, Queensland, AustraliaOverviewJoin or sign in to find your next jobJoin to apply for the Customer Service Officer role at Supagas2 days ago Be among the first 25 applicantsAbout The CompanySupagas is a fast-growing national, leading supplier of cylinder gases such as LPG, Industrial Gases, Hospitality Gases and Helium. We are rapidly...

  • Customer Service Officer

    3 days ago

    Logan City, Queensland, Australia Supagas Full time

    Supagas Beenleigh, Queensland, Australia Overview Join or sign in to find your next job Join to apply for the Customer Service Officer role at Supagas 2 days ago Be among the first 25 applicants About The Company Supagas is a fast-growing national, leading supplier of cylinder gases such as LPG, Industrial Gases, Hospitality Gases and...

  • Customer Service Officer

    2 days ago

    Logan City, Queensland, Australia Hearing Australia Full time

    Customer Service Officer - Logan CentralJoin to apply for the Customer Service Officer - Logan Central role at Hearing AustraliaCustomer Service Officer - Logan Central2 days ago Be among the first 25 applicantsJoin to apply for the Customer Service Officer - Logan Central role at Hearing AustraliaHelp provide the latest best practice services for anyone who...

  • Customer Service Professional

    5 days ago

    Logan City, Queensland, Australia beBeeCustomerService Full time $65,000 - $80,000

    Customer Service PositionAusreo is a leading manufacturer and supplier of concrete reinforcing products in Australia.We are seeking an exceptional customer service professional to join our team in Yatala, reporting to the Trade Service Centre Manager.Deliver outstanding customer service and experiencesWelcome new and existing customers into our...

  • Customer Relationship Officer

    3 days ago

    Logan City, Queensland, Australia beBeeService Full time

    Job TitleSupagas is seeking a dynamic and enthusiastic Customer Service Officer to join our Brisbane office in Loganholme. This ongoing casual position involves working weekdays, Monday to Friday, with flexible start times ranging from 6am - 9am.As a key member of our team, you will be responsible for handling high volumes of incoming calls, processing...

  • Customer Service Advocate

    5 days ago

    Logan City, Queensland, Australia beBeeHospitality Full time $62,625 - $81,150

    As a Hospitality Services Officer, you will be working in a dynamic and supportive environment. Your primary responsibility is to provide exceptional customer service to our residents.The role involves assisting with food preparation, serving meals, cleaning resident rooms and common areas, and providing excellent customer service. You will have the...

  • Customer Service and Store Person

    10 hours ago

    Logan City, Queensland, Australia Swift Supplies Online Pty Ltd Full time

    OverviewSwift Supplies requires an experienced Store Person & Customer Service team member for a casual full-time position. The successful candidate will be based at our Beenleigh, QLD location and perform a wide range of tasks including picking, packing and dispatching orders, warehouse upkeep, assisting customers via multiple channels, product suggestions,...

  • Customer Service Officer

    2 days ago

    Logan Village, Queensland, Australia Bendigo and Adelaide Bank Full time $60,000 - $80,000 per year

    It starts here. With Bendigo Bank… and you. We've never been 'just a bank'. Just like you should never be 'just an employee'. We're united in our belief that in banking, better can be bigger, and together we're making it happen. Your role as a Customer Service Officer puts you in the driver's seat of our service delivery, giving you the autonomy to do...

  • Client Service Officer

    1 week ago

    Logan City, Queensland, Australia Audika Australia Pty Full time

    Add expected salary to your profile for insights.We are looking for a passionate and dynamic customer service individual, who loves to help people, to be a Clinic Co-Ordinator supporting Audika Hearing Clinic in Loganholme, Brisbane on a full-time or part-time basis (Monday to Friday, 9am - 5pm). If you are interested in helping our clients improve their...

  • Client Service Officer

    1 week ago

    Logan City, Queensland, Australia Audika Australia Pty Full time

    Add expected salary to your profile for insights.We are looking for a passionate and dynamic customer service individual, who loves to help people, to be a Clinic Co-Ordinator supporting Audika Hearing Clinic in Loganholme, Brisbane on a full-time or part-time basis (Monday to Friday, 9am - 5pm). If you are interested in helping our clients improve their...