Customer Service

1 week ago

Logan City, Queensland, Australia Wesco Full time
Overview

Join to apply for the Customer Service (Order Processing) role at Wesco.

Job Description

Location: Loganholme, QLD
Type: Full-time, 12-month fixed term contract

Responsibilities
  • Manage multiple sales inboxes
  • Process customer orders from emailed POs and online web submissions
  • Validate product codes, quantities, and pricing
  • Service customers via email to assist regarding pricing discrepancies, delivery address and stock availability
  • Collaborate between accounts, operations, and purchasing to ensure efficient order fulfilment
  • Escalate and resolve order-related complaints professionally
  • Provide admin and service support to the sales team
Requirements
  • 2-4 years in sales support, administration, customer service, or order management
  • Strong written communication and data-entry accuracy
  • Ability to manage multiple systems and priorities under pressure
  • High attention to detail with a results-driven approach
  • Excellent time management and process discipline
  • Quick learner with aptitude for new software
About Wesco Anixter

Wesco Anixter (formerly CSD) is your trusted partner for Security, Data and Communications solutions.

We operate security branches across 12 locations in Australia and New Zealand, featuring showrooms, trade counters, and warehouses. We are committed to combining the scale and resources of a global company with local expertise to deliver exceptional service.

Globally, Wesco Anixter is the international go-to-market brand of Wesco International, a leading provider of B2B distribution, logistics services and supply chain solutions.

Why Join Us?
  • A culture of recognition and internal progression
  • Open-door environment with a supportive team
  • Exceptional training and development opportunities
  • Employee rewards, assistance & referral programs
  • Diverse, inclusive, and innovative workplace
About The Team

At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.

Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive.

Learn more about Working at Wesco here and apply online today

Equal Employment Opportunity

Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.

Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.


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