Head of Sales Force Effectiveness

6 days ago


North Sydney Council, Australia GWA Group Full time

Join GWA our new Head of Sales Force Effectiveness

We're excited to introduce a brand-new opportunity for a Head of Sales Force Effectivenessto join our team in North Sydney. Reporting to the Group General Manager – Sales, this role will be instrumental in shaping the future of our sales operations across Australia and New Zealand.

This is a newly created role and so we are looking for a strategic thinker with a passion for driving sales performance and enabling teams to thrive. If you love turning data into actionable insights and building tools that empower sales teams to succeed? If so, we'd love to hear from you

Join our vibrant team at GWA, where our rich Australian and New Zealand heritage, technical expertise, and innovative drive, combine with our iconic brands to create something truly extraordinary. For over a century, we've been crafting innovative, high-quality products for homes and offices, including market-leading brands like Caroma, Methven and Clark.

About the Role

As Head of Sales Force Effectiveness, you'll lead a team of sales analysts and work closely with our frontline sales teams to optimise tools, processes, and insights that drive profitable growth and customer loyalty. You'll be the engine room behind our sales strategy, supporting everything from pricing decisions and CRM enhancements to campaign launches and incentive schemes.

Key Responsibilities

  • Sales Operations & Strategy: Design and deliver real-time reporting, forecasting, and win/loss analysis. Inform pricing decisions, campaign effectiveness and sales process and capability improvements.
  • Customer Management: Ensure accurate customer classification, territory management, and collaborate on engagement plans with clear goals and reporting.
  • Sales Leadership: Partner with State Sales teams to drive quarterly planning, identify skill gaps, optimise salesforce ROI, and identify coaching priorities.
  • CRM & Reporting: Own the end-to-end CRM process including driving project pipeline discipline, managing the Sales Incentive Scheme, delivering insights from 3rd party data sources (e.g. HIA), and building dashboards that empower teams. Drive lead and lag indicator effectiveness (what we measure, how + impact results)
  • People & Development: Lead, coach, and develop your team while embedding a culture of continuous improvement and learning.

What You'll Bring

  • Strategic mindset with strong commercial and financial acumen.
  • Exceptional stakeholder management and influencing skills.
  • Proven experience in B2B sales, CRM systems, and BI tools.
  • A passion for continuous improvement and a hunger for results.
  • Degree in Commerce (Marketing/Sales), Business, or equivalent experience. Postgraduate studies in Business are a plus.

Why Join Us?

  • Join a dynamic and purpose-driven organisation that is deeply committed to fostering innovation and promoting sustainability in all aspects of our operations.
  • Enjoy comprehensive access to professional development opportunities through our iLearn platform, designed to support your career growth and enhance your skill set. This resource offers a variety of courses and training programs tailored to meet the evolving needs of our team members.
  • Thrive in a collaborative and supportive team environment that genuinely values individual growth and teamwork. We believe that when our employees succeed, the organisation as a whole flourishes, and we work together to create an atmosphere where everyone can achieve their full potential.

About us

At GWA, we're not just a company—we're a supportive community committed to making everyday water experiences extraordinary. Our dedication to water sustainability, customer-first values, and community engagement creates a ripple effect of positive impact, ensuring that our consumers not only enjoy our products, but also contribute to saving millions of litres of water each year.

When you join us, you'll discover a welcoming workplace where safety, collaboration, and inclusivity are the cornerstones of our culture. Every contribution matters, and we provide a supportive environment where you can thrive, learn, and grow, recognising and celebrating performance in diverse and meaningful ways.

We celebrate the unique perspectives and talents that everyone brings with them and foster a culture of care where you feel valued and empowered to succeed. Our cultural pillars—We are One Team,We are Customer Focused, andWe Care for Each Other—are more than just words; they're our way of life.

What can you expect from us?

Join us as we continue on our journey from Good to Great, where you'll collaborate with inspiring colleagues, engage with iconic brands, and contribute to a business with a legacy of strong growth. Take the first step towards an exciting career and become part of a team that's dedicated to delivering exceptional customer experiences and making a real difference in the world. We value passion, potential, and a willingness to learn.

Aside from a supportive and collaborative culture where you'll be set up for success and know that you're making a real difference from day one, we'll offer you:

  • Hybrid working options
  • Competitive remuneration and bonus structures
  • An immersive onboarding program to set you up for success
  • Opportunities to learn and grow through our Learning & Development programs
  • 'Great Rewards' program - exclusive access todiscounts and cashbackrewards at your favourite stores
  • 'Bathrooms & More' program - great discounts on a wide range of our products
  • Volunteer and Community Service Leave
  • Option to purchase additional annual leave
  • Opportunity to take advantage of novated leasing options
  • Health & Wellbeing Services with 24/7 in app access to medical advice, safety support and mental healthcare for you and your immediate family members.
  • Annual flu vaccinations
  • Medibank Health Insurance - discounts on corporate cover

Ready to apply?

Great Just click the apply button to build your career with us

Please note:You must be a citizen, permanent resident or hold all the relevant employment visas and other approvals for the location and duration of this position to apply for this role.

Please note that we are not accepting applications from agencies for this position.

#J-18808-Ljbffr

  • North Sydney Council, Australia GWA Group Limited Full time

    Join to apply for the Head of Sales Force Effectiveness role at GWA Group Limited3 days ago Be among the first 25 applicantsJoin to apply for the Head of Sales Force Effectiveness role at GWA Group LimitedGet AI-powered advice on this job and more exclusive features.Join GWA our new Head of Sales Force EffectivenessWe're excited to introduce a brand-new...


  • North Sydney Council, Australia GWA Group Full time

    Join GWA our new Head of Sales Force EffectivenessWe're excited to introduce a brand-new opportunity for a Head of Sales Force Effectivenessto join our team in North Sydney. Reporting to the Group General Manager – Sales, this role will be instrumental in shaping the future of our sales operations across Australia and New Zealand.This is a newly created...


  • North Sydney Council, Australia GWA Group Full time

    Join GWA our new Head of Sales Force EffectivenessWe're excited to introduce a brand-new opportunity for a Head of Sales Force Effectivenessto join our team in North Sydney. Reporting to the Group General Manager – Sales, this role will be instrumental in shaping the future of our sales operations across Australia and New Zealand.This is a newly created...


  • Sydney, New South Wales, Australia Buscojobs Full time

    Join GWA as our new Head of Sales Force EffectivenessWe're excited to offer a new opportunity for a Head of Sales Force Effectiveness to join our team in North Sydney. Reporting to the Group General Manager – Sales, this role will be key in shaping the future of our sales operations across Australia and New Zealand.This is a newly created position, and we...


  • Sydney, New South Wales, Australia Rhian_Convatec Full time

    OverviewPosition Overview: This role is to drive Sales Force Effectiveness (SFE) in country, to simplify and drive alignment in approach and execution for all SFE related tasks, partnering with the GM, marketing and sales functions in market and supporting GEM SFE Director across all Convatec Business Units, focusing on these 4 key SFE areas:Ensuring the...


  • Sydney, New South Wales, Australia Rhian_Convatec Full time

    OverviewPosition Overview: This role is to drive Sales Force Effectiveness (SFE) in country, to simplify and drive alignment in approach and execution for all SFE related tasks, partnering with the GM, marketing and sales functions in market and supporting GEM SFE Director across all Convatec Business Units, focusing on these 4 key SFE areas:Ensuring the...


  • Sydney, Australia Kennedy Reid Full time

    Work directly with the Managing Director in building the business nationally! - Complete large/complex tenders offers with some of Australias biggest brands! - Manage and maintain a National sales force, all the way up to State level. **The Company** Our Client is a Multi-Faceted Global business specialising in the automotive and heavy industrial...


  • North Sydney Council, Australia beBeeRehabilitation Part time $90,000 - $120,000

    Rehabilitation Consultant - Defence ForceYou will play a vital role in supporting Defence Force personnel who have sustained physical and/or psychological injuries. Your clinical expertise and holistic approach will enable you to effectively manage their rehabilitation journey.Our organisation is dedicated to providing high-quality services that meet the...

  • Head of Sales

    2 weeks ago


    Sydney, Australia Survitec Group Limited Full time

    **Vacancy Title**: Head of Sales** **Vacancy Location**:Wetherill Park, Sydney, Australia** **Engagement Type**: Full-Time, Permanent** **Your Company** Survitec are the world’s largest survival technology provider. For over 166 years, we have been protecting lives in the air, on land and at sea, through the design, manufacture, and servicing of...


  • North Sydney Council, Australia Eftsure Full time

    Overview and Opportunity Eftsure, is a fast-scaling Saa S (Software-as-a-Service) Fraud Technology platform that protects the B2 B payments of Australian businesses by providing real-time vendor (supplier) verification and real-time payment protection.In a world of explosive and evolving cybercrime and payment fraud we ensure our customers never pay the...