Inbound Sales Representative, SME

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,700 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$6.2 billion and backed by world-leading investors including Visa, Airtree, Blackbird, Sequoia, DST Global, Greenoaks, Salesforce Ventures, Lone Pine, and Square Peg, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us.

About the team

The SME & Growth team at Airwallex is focused on turning inbound demand into a high-performing growth engine. We're a commercially minded group that partners closely with marketing, Partnerships and onboarding teams to turn interest into activation — fast.

We're obsessed with understanding what drives business decision-making, and we use those insights to convert quality leads, spot patterns in the funnel, and drive scalable improvements. This team plays a critical role in fuelling Airwallex's growth by turning curiosity into conversion and building repeatable systems that deliver real impact.

What you'll do

We're looking for a high-performing, strategic thinker to join our SME & Growth team as an Inbound Sales Representative. This role goes beyond traditional sales — we want someone with strong sales skills, but also eager to analyse the funnel, identify inefficiencies, and drive scalable improvements.

You will own the end-to-end journey for inbound leads — qualifying, converting, and activating business customers. You'll also work closely with cross-functional teams to continuously optimize the sales and onboarding funnel using data and insights.

This is an opportunity for someone who's motivated by impact, confident working towards clear goals, and eager to contribute both tactically and strategically in a high-growth and fast-paced fintech environment.

Responsibilities

• Consistently meet and exceed KPIs by driving value through every stage of the sales process

• Manage the full inbound sales cycle — from qualification through to conversion — advancing opportunities efficiently

• Quickly learn and adapt to new products, tools, and processes to maintain effectiveness in a fast-paced environment

• Take ownership of your pipeline and work independently to resolve challenges and drive results

• Use curiosity and commercial insight to understand customer needs and align solutions that deliver impact

• Analyze funnel data to identify bottlenecks and implement strategies to improve conversion rates

• Leverage CRM platforms and sales metrics to track progress, prioritize efforts, and make informed decisions

• Maintain high attention to detail and strong organizational discipline to effectively handle a high-volume inbound funnel

Who you are

• You have a proven track record of consistently hitting goals and delivering value in complex situations

• You understand the full sales process — from qualification through to conversion — and know how to move opportunities forward

• You're a fast, self-directed learner — comfortable navigating new products, systems, and problems

• You thrive in environments where you're trusted to figure things out and drive outcomes autonomously

• You're curious and commercially minded — eager to understand customer needs and connect them to real solutions

• You think strategically about the funnel — identifying where deals get stuck and how to improve conversion

• You're confident working with data, sales metrics, and CRM tools (e.g. Salesforce) to inform decisions

• You bring strong attention to detail and strong organisational habits to manage high volume inbound funnel

Minimum qualifications

• 1-2+ years' track record of success in sales

• You have a strong interest in and understanding of technology and/or financial services

• Experience in being a self-starter who can operate effectively in a hyper-growth environment

• Bachelor's degree or equivalent

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.