Assistant Banquet Services Manager

Add expected salary to your profile for insights

Based in the heart of the CBD, Tattersall's Club has been one of Brisbane's premier private Clubs spanning generations. We are on a transformational journey building on a proud history with an exciting next chapter for our increasingly diverse Members.

With a recent multi-million dollar upgrade to our Health & Wellness Centre, as well as a new contemporary dining precinct within the Club, the Tattersall's Club continues to expand facilities further for Members and their guests. Tattersall's continuing growth and evolution is hinged upon exciting initiatives that instill the Club's brand virtues on new male and female audiences of tomorrow.

Key Responsibilities

As the Assistant Banquet Services Manager, you will be responsible for ensuring the efficient day-to-day operations within the functions team and maintain a hands-on approach to the internal workings of the business. As a key member of the Banquet's team, you will directly report to the Banquets Service Manager and provide high-level support to the Banquet's Team.

You will be competent in all facets of banquets, including:

1. Coordinating and overseeing the daily conference and banquet operations
2. Managing client expectations to ensure the smooth running of each and every event, from the moment our client sets foot onsite to the moment they leave
3. Liaising with Conference organisers to establish day-to-day needs and special requirements
4. Liaising with other departments as necessary to ensure a thorough understanding of the event requirements to deliver an exceptional function
5. Assist in the follow-up of all guest comments, requests and complaints
6. Leading a team (of up to 12 staff) in a fast-paced environment
7. Communicating with staff to ensure all function rooms are set up as per function sheets
8. Managing equipment needs and ensuring all equipment is in full working order at all times
9. Taking pride in the workplace and ensuring our venues are well maintained throughout our events

Other Requirements

• Committed to maintaining high standards and exceeding customer expectations
• Experience leading a function (both lunch and dinner) for up to 300 guests
• Ability to work under pressure and be solutions-oriented
• Excellent communication skills both written and verbal
• Supervisory experience in a fast-paced environment
• Impeccable grooming and personal presentation
• Hold a current Responsible Service of Alcohol

Benefits of working for Tattersall's Club:

• Flexible roster
• Great discounts and offers via our employee's benefits app
• Excellent career growth and learning opportunities
• Recognition through our quarterly reward and recognition program
• A fun, energetic, and inclusive culture
• Interesting variety of work, including sporting stars, media personalities, musical and sporting productions, and more

In the absence of the Banquets Services Manager, you will oversee and be responsible for the running of the department.

To Apply:

To apply for this position, please submit a resume and cover letter addressing the above criteria. You must have unlimited working rights in Australia.

We appreciate your application; only those meeting the criteria and selected for an interview will be contacted. Thank you for your understanding.

Salary, number of applicants, skills match

Your application will include the following questions:

• How many years of people management experience do you have?
• How many years' experience do you have as a Banquet Service Manager?
• Which statement best describes your right to work in Australia?
• Do you hold a current Responsible Service of Alcohol (RSA) certificate?

Supervisor - Full-time - Food and Beverage Attendant - Chermside

The Prince Charles Hospital Foundation

1d ago

Research careers? Find all the information and tips you need on career advice.