Assistant Boutique Manager

22 hours ago

Perth, Western Australia Cosmax Prestige Brands Pty Full time
Overview

Above award salary & commission potential

Montblanc has revolutionised the culture of writing with breakthrough innovations since 1906. Today, the Maison continues to push boundaries, evolving the expression of fine craftsmanship across each of its product categories. Reflecting its ongoing mission to create fine lifetime companions born from 3 pioneering founders of the Maison, writing instruments are crafted in Hamburg, leather goods in Florence and timepieces in Switzerland.

Cosmax Prestige Brands has been one of Australia's leading independent importers and distributors of prestige fragrances, cosmetics, and luxurious goods for over 30 years. Along with our long term relationship with Montblanc, Cosmax has a strong brand portfolio of prestige cosmetics and fragrance brands and operates throughout Australia and New Zealand.

About the Role

We are currently seeking an Assistant Boutique Manager / 2IC to join our Montblanc Boutique in St Georges Terrace, Perth. This is a permanent position with an average of 38 hours per week across all opening hours (Monday to Saturday).

As the Assistant Boutique Manager you will take a hands on approach, providing exceptional service to our customers – both in store and after sales. You will also work alongside our Boutique Manager, leading and guiding the team members and ready to step in and care for all aspects of the store in the absence of the Manager.

Responsibilities
  • Guide customers through their purchasing experience from entry to departure.
  • Provide after sales service including arranging repairs and engraving.
  • Where the opportunity arises, upsell and cross sell through the Montblanc product range.
  • Ensure customer details are entered accurately into the customer database.
  • Ensure transactions are accurately reported, daily banking is completed and secured and discrepancies are identified, investigated and reported to the Boutique Manager.
  • Assist with stock control including stock takes, ordering, receiving deliveries and arranging returns.
  • Maintain store presentation by arranging, cleaning and resupplying displays, clearing rubbish and undertaking other tasks as needed.
About You
  • Proven retail expertise, ideally within the luxury goods market.
  • Experience as a 2IC or Counter Manager in boutiques or department stores; ability to lead, motivate and train team members.
  • Ambassador of the brand with a passion for delivering excellence in customer service and a track record in converting sales.
  • Exceptional interpersonal and communication skills and professional presentation.
  • A second language is desirable but not essential.
We offer
  • A competitive salary plus commission potential
  • Opportunities to develop skills and grow your career
  • Some flexibility in relation to shifts and hours of work (in consultation with colleagues)

This is designed as a permanent full time role but if you are available 4 days per week we may be able to consider this but cannot currently guarantee it is an option. Please ensure you specify this in your covering letter if you are only available 4 days.

Please apply in confidence with your current resume and cover letter.

Only applicants with the right to legally live and work in Australia are eligible to apply for this role, we cannot accept working holiday visas as this is a permanent opportunity.


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