Casual Customer Advisor
2 weeks ago
Casual Branch Customer Advisor role at NAB for Atherton Tablelands, QLD (NAB Thursday Island, Queensland, Australia).
Responsibilities- Support NAB's Ravenshoe, Atherton and Mareeba branches by being the first point of contact for customers; put the customer at the centre of everything you do.
- Identify the most suitable products and services for customers (e.g., account opening, unsecured lending, banking transactions).
- Demonstrate Smarter Banking options (self-service and digital) to make banking simple, easy, and secure.
Candidates must be available to work 1-3 days per week when required: Monday, Tuesday, Wednesday, Friday 9:15am–4:15pm and Thursday 9:15am–5:15pm. The first 4 weeks will require full-time availability Monday to Friday for training and onboarding.
What we're looking for- A passion for delivering quality, gold-class experiences for NAB's diverse range of customers.
- A team player with a keen eye for detail to ensure every transaction is efficient and accurate.
- Customer-centric thinking with an appreciation for inclusion and the diversity of our customers.
- No banking experience required – Full training provided.
We are committed to a diverse and inclusive workplace where everyone feels valued and appreciated for being their authentic selves. We foster an inclusive environment in partnership with NAB's Employee Resource Groups (ERGs). We are dedicated to providing an environment where you can work your way.
Recruitment and applicationFor details on the recruitment process and accessibility, please visit To discuss adjustment requirements, contact the NAB Careers team via Please reference the job number or use the Careers page for other contact options. Unsolicited CVs from agencies will not be accepted.
Seniority level- Entry level
- Full-time
- Other
- Banking
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