
Senior Account Manager
2 weeks ago
We are Universal Music Australia (UMA), part of the Universal Music Group. We are the world's leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audio-visual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.
BRING is an award winning cultural creative agency, born from the world's leading music-based entertainment company, Universal Music Group. BRING offers brands unique ways to connect to fans through Universal Music's world-class talent, tools & capabilities. They create Cultural Capital for some of the world's biggest and most culturally relevant brands, turning fan love into brand love. We push the boundaries of creativity in everything we create. Our small and nimble team thrive in delivering work that excites, inspires and demands attention.
The RoleWe are looking for a multi-talented marketing leader of tomorrow. The Senior Account Manager is someone who is passionate about music and wider culture and understands how to leverage the immense power of cultural creators to connect with fans. The winning candidate will be a pivotal driver for delivering the agencies work, be able to learn how to drive growth with our clients and be eager to deliver exceptional work for existing and new clients.
The Senior Account Manager will:
- Own and grow client relationships — delivering exceptional work and uncovering new opportunities.
- Drive creative cultural campaigns — from concept to execution, ensuring they land with impact.
- Be a connector — between clients, artists, managers, creative teams, production partners, and Universal Music's global network.
- Bring commercial smarts — supporting growth through new business, pitching, and partnership development.
- Lead day-to-day client relationships, acting as a strategic partner and trusted advisor.
- Translate brand briefs into bold, relevant cultural campaigns that deliver measurable impact.
- Partner with creative, content, media, and production teams to bring ideas to life across digital, experiential, content and influencer marketing.
- Manage end-to-end project delivery: timelines, budgets, resourcing, approvals, and reporting.
- Represent BRING at shoots, events, and brand activations, ensuring every detail is on point.
- Identify opportunities to grow existing accounts and proactively develop new brand and agency relationships.
- Lead and support the creation of pitches and proposals, from concept to presentation.
- Develop go-to-market strategies for artist and brand partnership opportunities.
- Collaborate with the sales and partnerships team to maintain a healthy new business pipeline.
- Keep your finger on the pulse of music, entertainment, digital trends and youth culture to inform campaign ideas and strategic recommendations.
- Create compelling insights, case studies, and market reports for internal and client use.
- Act as a bridge between brand needs and artist vision, ensuring partnerships feel authentic and culturally relevant.
- Work hand-in-hand with Universal Music's data, insights, creative, licensing, and label teams to deliver best-in-class work.
- Build strong relationships with artists, managers, and external partners.
- Contribute to a positive, high-performing team culture where ideas thrive.
- + 4 years in account management, partnerships, or brand marketing - ideally within music, entertainment, media or cultural marketing
- Prove ability to lead client accounts, manage complex projects, and deliver exceptional work on time and on budget
- Strong understanding of digital, content, experiential and influencer marketing.
- A network of brand, agency, and/or cultural industry contacts is a plus.
- Excellent written, verbal, and visual communication skills — confident in presenting ideas at a senior level.
- A creative and strategic mindset, with the ability to connect brand objectives to cultural moments.
- Calm under pressure, highly organised, and adaptable in fast-paced environments.
- Passion for music, pop culture, and the role creativity plays in brand storytelling.
- Ability to adopt agile thinking and perform under high pressure/ tight timelines
- Proficient in Microsoft Word, Excel, PowerPoint and Outlook
- Flexibility to work above the normal working hours from time to time
- Career opportunities – unique and rare opportunity to elevate your career in a supportive, motivated and ambitious team
- The opportunity to join the WORLDS leading music company
- All the perks of working within the music industry (did someone say live music?)
- X 2 'U-Days' per calendar year to spend however you like
- Strengths based learning and development opportunities
- Much more….
At Universal Music we are committed to fostering diversity and inclusivity as an equal opportunity employer. We encourage applicants from all backgrounds to apply for our roles regardless of their gender, race, ethnicity, nationality, age, sexual orientation, gender identity, intersex status, marital or family status, neurodiversity, religion or belief, disabilities, or socio-economic background. We also encourage people from all cultural backgrounds to apply, including First Nations people. It is through our diversity and inclusivity that we bring together different perspectives, enhancing our creative and evolving workplace. Music is Universal.
DisclaimerThe company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive and exhaustive statement.
Seniority level- Associate
- Full-time
- Customer Service
- Advertising Services
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