Senior Officer, Peer Support and Transition

Senior Officer, Peer Support and Transition

Join to apply for the Senior Officer, Peer Support and Transition role at Deakin University

Senior Officer, Peer Support and Transition

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Make a Difference at Deakin - Be the spark that helps students thrive

• Based at our Melbourne, Burwood Campus or Geelong, Waurn Ponds Campus
• Full-time and continuing
• HEW 6 $96,276 – $103, % Superannuation (pro rata, part time)

Step into a role where your ideas and energy will help students feel welcomed, supported, and ready to succeed. As Senior Officer, Peer Support and Transition in Deakin's Faculty of Arts and Education, you'll bring to life engaging programs, from orientation and peer mentoring to social events, competitions and more, that connect students with each other and their new university community at Deakin.

You'll collaborate with academic and professional staff, work closely with student leaders, and create inclusive initiatives that support a diverse range of students, from first in family learners to international arrivals. If you're passionate about building connections, fostering belonging, and helping students navigate their journey from day one, this is your opportunity to make a lasting impact.

As aSenior Officer, Peer Support and Transition, you will:

• Design, implement and coordinate peer mentoring and transition programs tailored to the needs of commencing students within the Faculty.
• Collaborate with academic and professional staff to support the successful orientation and transition of students into their courses.
• Develop and deliver inclusive, culturally safe, and accessible transition experiences for diverse student cohorts, including international, first-in-family, and underrepresented groups.
• Facilitate workshops, drop-ins, and small group sessions focused on student success, peer learning, and help-seeking behaviours.
• Build strong working relationships with academic course teams, student services, and external partners to enhance student engagement and support offerings.

To be successful, you'll have:

• A Degree with subsequent relevant experience; or
• Extensive experience and specialist knowledge or broad knowledge in technical or administrative fields; or
• An equivalent combination of relevant experience and/or education/training.
• Administrative experience working within a large organisation with formal administrative structures, policies and procedures, preferably in a tertiary educational institution.
• Customer service or student administrative experience, preferably in a tertiary educational institution.
• Understanding of the student journey.

Applications for this position close on Thursday 28th August, 2025 .

Here's how to apply:

Please submit your updated resume along with a brief cover letter outlining your relevant skills and experience by clicking the 'Apply' button.

For a copy of the position description, please see below:

Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionOther, Information Technology, and Management
• IndustriesHigher Education

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