Procurement Specialist

Join to apply for the Procurement Specialist role at Australian Financial Complaints Authority. Fairness feels good. Make a real impact at AFCA, where fairness drives every decision. We deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressive financial ombudsman, we're championing positive change. Achieving our purpose takes progressive thinking, accountability and resilience. At AFCA, our inclusive leadership values every voice. We offer flexible work options, thoughtful benefits and opportunities to deepen expertise. Flourish in a diverse, caring culture. Belong to an organisation designed to put people first.

We're on the lookout for an enthusiastic Procurement Specialist to join our growing team and make a real impact. In this role, you'll play a key part in supporting end-to-end procurement activities—from sourcing and supplier selection to contract negotiation and vendor management. Working closely with our Senior Procurement Manager, you'll help ensure compliance, drive value, and contribute to the success of a purpose-led organisation.

This is a fantastic opportunity for someone early in their corporate services procurement journey who's eager to grow, learn, and thrive in a collaborative and forward-thinking environment.

• Support the procurement team in complex sourcing and selecting suppliers for goods and services, leading low- to medium-complexity sourcing and participating in supplier evaluations and selection processes
• Support negotiations and resolution of complex and/or sensitive vendor issues, working with various stakeholders to enable AFCA to address risk while maximizing opportunities
• Develop and maintain positive relationships with key suppliers and stakeholders, including performing regular reviews of supplier contracts for the provision of goods and services to AFCA ensuring that they are sound, provide value for money and meet AFCA's immediate and medium-term needs
• Provide advice and support to staff undertaking non-complex procurement and contract management activities to ensure AFCA achieves the best possible organizational outcomes
• Partner with stakeholders to develop strategies to maximize opportunities, working collaboratively with cross-functional teams to identify procurement requirements and develop sourcing strategies
• Conduct market research to stay current on industry trends and identify new opportunities for cost savings while monitoring supplier performance, identifying areas for improvement, and developing improvement plans
• Develop and implement strategies to build organizational capability in procurement, including managing organizational demand and influencing stakeholders
• Maintain and update contract and procurement records and ensure compliance with procurement policies, procedures, and regulations

• Entry experience in a similar procurement and/or contract management role(s).
• Understanding and ability to describe basic procurement methods and strategies
• Demonstrated ability to interpret contracts.
• Thrives on building strong stakeholder relationships and communicating with clarity and confidence.
• Experience (preferred) in developing procurement strategies, governance, reporting, and measurement
• Demonstrated experience in successfully delivering end-to-end procurements and a foundational understanding and familiarity
• Strong analytical skills and attention to detail and accuracy
• Excellent interpersonal skills and a willingness to learn
• Formal qualifications in purchasing, commerce/business and supply or logistics is desirable

Don't meet every single criterion but feel you have the attributes to be successful in this role? We encourage you to apply. AFCA offers flexible working arrangements, including options beyond full-time. We strive for a fair, inclusive, and accessible recruitment experience. If you have specific requirements, please contact the recruiter managing this process.

For transparency, we ask that you inform your leader when applying. Applications close after 10 business days on Friday 29 August at 5pm.

Location: Sydney, New South Wales, Australia