Technology Projects Change Coordinator

Technology Projects Change CoordinatorFull-TimeTotal Package $111,607.71 per annum(Base $99, Super guarantee $11,957.97)
• Lead change and CRM coordination across WALGA's technology landscape
• Collaborate with internal teams to deliver impactful, user-focused solutions
• Enjoy a sector-leading 6 weeks' annual leaveBe the change champion helping technology projects succeed across WALGA.Are you passionate about helping people embrace change and making technology work better for everyone?At WALGA, we're looking for a Technology Projects Change Coordinator to lead change management efforts across our technology initiatives. You'll be the bridge between technical teams and end users, ensuring that new systems and updates are understood, adopted, and celebrated.In addition, you'll be coordinating WALGA's Microsoft Dynamics CRM. You'll be the go-to person for CRM support, training, and continuous improvement, helping staff get the most out of the system and ensuring it evolves to meet changing business needs.This role is perfect for someone who thrives on collaboration, communication, and continuous improvement.What your weeks will look like?No two weeks are the same in this dynamic role. One day, you might be developing and driving a change management plan to support the rollout of a new feature of an information management system . The next, you could be delivering training to staff or coordinating communications with the Marketing team to ensure messaging is aligned and engaging.You'll manage WALGA's Microsoft Dynamics CRM, supporting users, resolving issues, and promoting system functionality across the organisation. You'll also collaborate with the Technology team and other stakeholders to ensure change initiatives are well-planned, well-communicated, and well-received.This role blends change management, stakeholder engagement, training, and CRM coordination, all in a supportive and forward-thinking environment.Let's talk about youYou're a natural communicator and collaborator, with a knack for making complex changes feel simple and achievable.You'll bring:
• Experience in change management methodologies (PROSCI preferred)
• Demonstrated experience in delivering project Change Management across a small to medium-sized organisation
• Strong stakeholder engagement and communication skills
• Experience with CRM systems (Microsoft Dynamics preferred)
• Skills in designing and delivering adult learning resources
• A proactive mindset and a passion for continuous improvementWhy you'll love working hereIn addition to 6 weeks' (30 days) annual leave and a suite of flexible working options, our West Leederville office is centrally located within easy reach of public transport, bike paths and paid parking options. We also provide excellent end of trip facilities for those arriving by alternate methods of transport. Our Thrive wellbeing program means you'll get to enjoy regular activities and initiatives (in fact we could be attending mental fitness workshop whilst you're reading this.)We pride ourselves on offering a safe and inclusive culture with fantastic workplace benefits and entitlements. What we are most proud of is getting the chance to work on niche and interesting projects, with some incredibly talented people, on issues that matter.We also have an active social club to cater for all interests, and if that doesn't give you enough of a feel for our vibe, we can offer you book club, trivia nights and we're committed to being a Menopause Friendly Australia employer. So, when we say we look after our people and each other, we mean it.Who are we?The Western Australian Local Government Association (WALGA) is an independent, member-based, not-for-profit organisation representing and supporting the WA Local Government sector.Our membership includes all 139 Local Governments in the State. WALGA uses its influence, support and expertise to deliver better outcomes for WA Local Governments and their communities. We do this through effective advocacy to all levels of Government on behalf of our members, and by the provision of expert advice, services and support to Local Governments. WALGA's vision is to be the authoritative voice and trusted partner for Western Australian Local Government.To find out more about us, please visitInterested? Apply now

• Please include a two-page maximum cover letter that outlines what sets you apart, and why this opportunity would be a great career move for you.
• If you have any questions you can't find in the position description, please contact Craig Hansom, Manager Technology Transformation on
• Applications will close 12:00pm Friday, 29 August 2025.We may commence interviews upon receipt and reserve the right to close the position early.
• To view the position description please visit our careers page
• WALGA encourages people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities.
• We are committed to creating an inclusive and accessible environment for all candidates. If you have any specific needs or require accommodations to participate fully in the interview process, please let us know. This could include, but is not limited to, accessibility requirements, assistive technologies, or any other considerations
• Applications via email will not be accepted. As this role is being sourced directly by WALGA, we respectfully request no agencies approach.

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