Conference Events Sales Executive

4 weeks ago

The Barossa Council, Australia Novotel Hotels Full time

Join to apply for the Conference Events Sales Executive role at Novotel Hotels

2 days ago Be among the first 25 applicants

Join to apply for the Conference Events Sales Executive role at Novotel Hotels

What you'll do

We are looking for an experienced Conference Events Sales Executive to join our team at Novotel Barossa Valley Resort. This role is a part time, shared position. Under the guidance of the Director of Sales & Marketing, you will be responsible for the below.

  • Respond proactively to sales opportunities to effectively manage leads.
  • Handle incoming event leads professionally through all channels e.g. phone, email, website
  • Monitor performance of Conference Vision (or its equivalent) in line with agreed targets
  • Monitor competitors within region and provide recommendations on changes to current sell strategies.
  • Provide detailed conference and events proposals covering venue, function, menu and accommodation costs ensuring revenue is maximised.
  • Coordinate and host familiarisation and site inspection activity including follow-up.
  • Drive sales to ensure conversion targets are achieved and monitor success on a monthly basis.
  • Assist in coordinating sales forecasts and provide suggestions on strategies to achieve targets.
  • Update and maintain accurate account profiles in the database systems e.g. Delphi.
  • Prepare and deliver event handover to Conference & Event Coordinators and ensure accuracy of information and effectively communicate handover to clients.
  • Ensure success in delivering customer events in order to ensure client satisfaction and repeat business.
  • Ensure Conference and Events team operates efficiently to minimise errors and exceed client expectations.
  • Maintain effective communication with the Conference & Events Manager providing market intelligence on a regular basis and understanding of competitor strengths weaknesses and ongoing sales activities.
  • Assist in developing sales strategies for the conference segment and implement and monitor effectiveness of same.
  • Develop and maintain a relationship with specific conference and incentive companies / PCO's to ensure hotel secures new business.
  • Have a complete understanding of the Hotel's sales vision, its products, services, and rate structure to fulfil business objectives.
  • Maintain existing customer base to ensure their business is retained by building and developing relationships.
  • Ensure penetration of existing accounts to establish greater awareness of hotel and group products/series to maximise sales opportunities.
  • Develop and implement a plan to follow up on prospective business.
  • Adhere to Hotel's rate structure with variations approved by the Conference & Events Sales Manager
  • Use of the Sales Contact System (ASA) to accurately record call plan activities, contacts, rate structure and other pertinent client information.
  • Ensure sales correspondence administration is processed through support network within a 2 day working period with client / tender follow up occurring for relevant pieces of business.
Seniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typePart-time
Job function
  • Job functionSales and Business Development
  • IndustriesHospitality

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