Parts Manager
3 weeks ago
Join to apply for the Parts Manager - Little Rock, AR role at Progressive Tractor and Implement
Responsibilities- Develops, communicates, enforces, and monitors effective Parts Department processes to ensure internal and external customer satisfaction.
- Promotes and merchandises parts to grow business and build customer loyalty.
- Creates annual Parts Department goals and budget, in alignment with the organization's financial and operational objectives.
- Develops and executes Parts Department marketing plan and monitors monthly to ensure achievement of departmental goals.
- Maintains an accurate and effective parts inventory control system that includes a perpetual and/or annual physical inventory and proper counter procedures.
- Submits all parts warranty and return claims within the required timeframe to receive maximum credit.
- Maximizes use of all order discount programs to achieve management stock order goals.
- Ensures all department tools, equipment and vehicles are in good working order.
- Manage employee development activities for employees reporting to this position.
- 5+ years' experience in Parts Department operations
- Excellent customer service skills
- Ability to use standard desktop applications such as Microsoft Office and internet functions.
- Ability to write and speak effectively to individuals and groups.
- Basic understanding of financial principles relative to Parts Department operations
- Ability to analyze and interpret internal reports.
- Ability to work extended hours and weekends during peak season when necessary.
- Ability to effectively lead and work as a member of a team.
- Mid-Senior level
- Other
- Sales and Business Development
- Machinery Manufacturing
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