Client Support Coordinator

Overview

Join to apply for the Client Support Coordinator role at News Corp Australia.

Position duration: 1 September 2025 to 4 April 2026.

What's the role?

We are looking for a highly organised and proactive Client Support Coordinator to join our Client Partnerships team for a fixed-term period. This role is crucial in supporting our sales team by ensuring seamless campaign delivery, precise administration, and outstanding client service.

Key Responsibilities

• Accurately and efficiently process client orders and media bookings.
• Coordinate media schedules across print, digital, and audio platforms.
• Maintain organised documentation and up-to-date CRM records, including client contact details and sales activities.
• Upload and manage contract documentation in internal systems (e.g., AdPoint).
• Support digital campaign setup and monitor performance in collaboration with Ad Operations.
• Communicate creative specifications and deadlines to clients, and follow up on outstanding materials to meet campaign timelines.
• Prepare and deliver comprehensive post-campaign reporting, including screenshots and tearsheets.
• Manage client correspondence regarding schedules, materials, approvals, and campaign progress.
• Liaise with internal departments to ensure smooth delivery and alignment across teams.
• Contribute to process improvement initiatives that enhance efficiency and the client experience.

Who Are You?

• Experienced in providing administrative support, ideally within a media, sales, or client-focused environment.
• Client-oriented, professional, and responsive in managing requests and communications.
• Strong organisational skills with the ability to manage multiple priorities and meet deadlines.
• Comfortable working with CRM systems (Salesforce experience is advantageous) and internal booking platforms.
• Proficient in generating reports, managing spreadsheets, and preparing client-ready documents.
• A strong communicator and collaborative team player with a keen attention to detail.

News Benefits

• Exclusively ours - Access to publications and products from across the News Corp family
• Health & wellbeing - Advice, support and facilities for healthy minds and bodies (including an onsite gym at our Adelaide, Brisbane & Sydney offices)
• Time off - News offers a range of leave options to support your personal needs and moments that matter in life: Parental leave, Birthday leave, Volunteer leave, Career break and Compassionate leave.
• Helping you grow - Development opportunities (including diversity and inclusion-focused education series) and recognition
• Financial wellbeing - Support on making the most of your money
• Perks & discounts - Exclusive offers across a range of products and services
• Giving back - Make a difference to our communities.
• Workplace Inclusion and facilities – Engage with your passions through various employee-resource groups and accessibility to multi-faith quiet rooms & parents' rooms

Who are we?

We are Australia's most impactful media group. News Corp Australia informs, advocates and inspires all Australians, with over 150 brands across news, sport and lifestyle. We are trusted by over 18 million Australians a month and offer a fast-paced environment that encourages individuals to take control of their future.

What's next?

Apply now or for more information on careers at News Corp Australia visit www.newscorpaustralia.com/careers

Our Commitment to Diversity, Equity and Inclusion: We encourage people of all ages, backgrounds, races, cultures, religions, sexual orientations, abilities and gender identities to apply. If you require any accommodations or adjustments throughout the recruitment process, please let us know. For more information regarding DEI at NewsCorp Australia visit the careers site.

Category

Client Partnerships

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Media Production

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