Family Violence Case Manager

Join to apply for the Family Violence Case Manager role at VACCA - Victorian Aboriginal Child and Community Agency

The Victorian Aboriginal Child and Community Agency (VACCA) is an Aboriginal Community-Controlled organisation that supports and advocates for the Aboriginal Community. The VACCA team is committed to the organisation's visions and values, providing support, service and advocacy for our children and other vulnerable members of the community. This role is based in the Eastern region and focuses on holistic case management for Aboriginal women and their children experiencing or escaping family violence.

• Provide holistic case management to Aboriginal women and their children who are experiencing or escaping family violence in the Eastern region.
• Build positive relationships and networks with relevant Aboriginal and non-Aboriginal organisations and services to ensure appropriate referrals and supports are put in place, ranging from short, medium, and long-term options.
• Prepare accurate documents and reports (e.g., case notes, incident reports, work reports) that meet audience needs.

• Demonstrated commitment to VACCA's vision and purpose.
• Understanding of identity and cultural connections in the healing process for Aboriginal children and families.
• Experience and ability to work with Aboriginal organisations and communities; effective communication with Aboriginal people; understanding issues of family violence and impacts on women, children and families.
• Ability to empower and advocate for clients with a non-judgemental approach to service delivery.
• Knowledge of local family violence programs, accommodation, legal, health and community services within the region – or the ability to acquire that knowledge.
• Ability to collaborate with other Aboriginal and mainstream organisations to achieve client/community outcomes; work independently and as part of a team.
• Self-care and reflective practice strategies leading to resilience and self-awareness.
• Effective, culturally appropriate interpersonal skills (e.g., active listening, empathy) in all communications.
• Ability to prepare accurate documents and reports (case notes, incident reports, work reports) that meet audience needs.
• Knowledge of the Family Violence Protection Act 2008, MARAM framework and confidentiality/mandatory reporting provisions.
• Requirements: A Bachelor's degree in Social Work or equivalent; valid Police Check; Working with Children Check (or willingness to obtain); Victorian Driver Licence. COVID-19 vaccination is strongly recommended.

• A supportive environment with comprehensive induction and regular supervision.
• Professional development and training opportunities.
• Salary packaging options and 17.5% loading on annual leave.
• Access to agency vehicles for work-related travel and to Employee support and wellbeing programs.
• Paid parental leave after 12 months of ongoing employment.
• Opportunity to connect with the Aboriginal Community and culture.
• Fitness Passport for facilities access.

Applications should include a cover letter addressing the key selection criteria and current resume. Please view the position description prior to applying. Application closes by 23 September 2026. VACCA is an equal opportunity employer with a smoke-free workplace policy. All successful applicants will be required to undertake a National Police Record Check and Working with Children Check prior to commencement and periodically thereafter.

We strongly encourage Aboriginal and Torres Strait Islander people to apply.

• Position: Fixed Term, Full Time until 4 Feb 2026
• Location: Chirnside Park
• Salary: Between $88,099 to $92,725 depending on qualifications and experience, plus super and salary packaging options
• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industry: Non-profit Organizations