House Companion Manager

4 weeks ago

Brisbane, Queensland, Australia Orchard Talent Group Full time

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Recruitment Manager at Orchard Talent Group

The organisation
NewDirection Care (NDC) is a family-run care services provider with a passion for creating vibrant, inclusive communities where everyone who lives with, visits, and works at NDC can live a life full of purpose and joy. Encompassing residential aged care, support at home, disability and community support services, NDC developed the MICRO TOWN, which adopts a small house and community approach underpinned by their values.

Their dedicated team, rich history, and innovative approach set them apart, making NDC a global leader in care and support services. From the founder's bold vision to the everyday efforts of their dedicated team, everything at NDC is designed to empower individuals to live life on their own terms.

The opportunity
The House Companion Manager (HCM) is responsible for the smooth and effective operation of care and support services within the 17 Houses at NewDirection Care Bellmere. The HCM reports to the Head of Care Experience providing leadership and operational direction for a team of between 80 and 100 House Companions and is accountable for the standards of care and support services delivered within each House.
Responsibilities will include:

  • Oversee daily operations across 17 Houses, supporting customers, ensuring resident needs are met with dignity and independence.
  • Lead, mentor and develop the House Companion team, managing recruitment, training and performance.
  • Manage compliance with Aged Care and Food Safety Standards.
  • Collaborate on menu planning, rostering, household procurement and family liaison.
  • Champion the NDC Way comprising the model, vision and values
  • Managing to the House Companion and Household budgets
  • Ensure compliance with the code of ethics and legal requirements of the Aged Care Act.
About you
  • Strong leadership background in aged care, disability, hospitality or related sectors
  • Excellent communication and coordination skills
  • Skilled at balancing customer focus with operational delivery
  • Confident overseeing rosters, compliance and team development
  • Comfortable with Microsoft Office and digital reporting
  • Desirable: qualifications in Aged Care, Leadership or Hospitality; food safety knowledge
What's on Offer
  • Purpose-led, person-centred care environment
  • Strong organisational support and vision
  • Hands-on leadership with real impact
  • Attractive salary with ongoing development opportunities
How to Apply
For a confidential discussion or role related questions, please contact Naomi McIntosh of The Orchard Talent Group on or email To apply please submit your current CV via the link. Please note applicants must have a legal right to work in Australia.

The Orchard Talent Group acknowledges the Traditional Custodians of the land on which we work. We pay our respect to their Elders past, present and emerging, for they hold the memories, traditions, culture and hopes of Aboriginal and Torres Strait Islander people.Seniority level
  • Seniority levelNot Applicable
Employment type
  • Employment typeFull-time
Job function
  • Job functionManagement
  • IndustriesNursing Homes and Residential Care Facilities

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