Head of Store Operations

1 week ago

Melbourne, Victoria, Australia Miller Leith Full time
Overview

We are working with a leading national retail business known for its strong customer focus, innovative mindset, and inclusive culture. This is a values-driven organisation with a strong reputation for operational excellence and career development, offering a supportive and engaging workplace environment.

The Role

This is a key leadership position overseeing the South East Victoria region, where you'll be responsible for the operational performance of approximately 200 stores and a team of 14 Area Managers. You'll work closely with senior leadership to execute retail strategy, drive commercial results, and uplift the customer experience across the region. A strong focus will be placed on coaching and empowering your team, fostering consistency, and leading continuous improvement initiatives. Regular travel throughout the region is part of the role, ensuring strong connection with store teams and local market needs.

Responsibilities
  • Oversee operational performance for approximately 200 stores in South East Victoria
  • Lead and develop a team of 14 Area Managers
  • Collaborate with senior leadership to execute retail strategy and drive commercial results
  • Uplift the customer experience across the region
  • Coach, empower, anddevelop teams to achieve consistency and excellence
  • Lead continuous improvement initiatives and manage change effectively
  • Travel regularly within the region to engage with store teams and understand local market needs
Skills and Experience
  • Significant experience in multi-site retail leadership, ideally in a high-volume, customer-facing environment
  • Confident, hands-on leadership with a focus on accountability and team development
  • Experience with change management and stakeholder engagement
  • Ability to think strategically while delivering day-to-day results
Benefits

This business offers a competitive salary package, along with excellent employee benefits including flexible working options, staff discounts, recognition programs, and access to professional development. You'll also enjoy a positive workplace culture that values performance, innovation, and people-first leadership.

For More Information

For a brief, confidential discussion about this role or your next career move, please contact Nadia Tribuzio on 0403557631 or email nadia@millerleith.com.au

Privacy Policy and Candidate Consent forms apply. For more information, please contact hello@millerleith.com.au.

Privacy Policy: https://www.millerleith.com.au/privacy/

Consent Form: https://www.millerleith.com.au/candidate-consent/


#J-18808-Ljbffr

  • Head Of Store Operations

    2 weeks ago

    Melbourne, Victoria, Australia Coles Group Full time

    Join to apply for the Head of Store Operations - South/East role at Coles Group We've been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands.At Coles Group, you'll not only get to make a difference to millions of Aussie lives—you'll also get to...

  • Head of Store Operations

    3 weeks ago

    Melbourne, Victoria, Australia Coles Group Full time

    Join to apply for the Head of Store Operations - South/East role at Coles Group We've been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you'll not only get to make a difference to millions of Aussie lives—you'll also get to...

  • Head of Store Operations

    3 weeks ago

    Melbourne, Victoria, Australia Coles Group Full time

    Join to apply for the Head of Store Operations - South/East role at Coles GroupWe've been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you'll not only get to make a difference to millions of Aussie lives—you'll also get to see...

  • Head Of Store Operations

    2 weeks ago

    Melbourne, Victoria, Australia Coles Group Full time

    Join to apply for theHead of Store Operations - South/Eastrole atColes GroupWe've been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands.At Coles Group, you'll not only get to make a difference to millions of Aussie lives—you'll also get to see your...

  • Head of Store Operations

    2 weeks ago

    Melbourne, Victoria, Australia Coles Full time $100,000 - $120,000 per year

    We've been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you'll not only get to make a difference to millions of Aussie lives—you'll also get to see your impact.About the teamCentral Operations keeps our business moving. Our team...

  • Retail Store Manager

    5 days ago

    Melbourne, Victoria, Australia The Afl Store Full time

    The AFL StoresAre you passionate about Australian rules football and ready to lead a dynamic team?The AFL Store at Highpoint Shopping Centre is looking for an enthusiastic Store Manager to drive our business and deliver an exceptional shopping experience for our fansAbout The RoleAs a dynamic forward thinker with a passion for people, sports and most...

  • Retail Store Manager

    2 weeks ago

    Melbourne, Victoria, Australia The AFL Store Full time $104,000 - $130,878 per year

    The AFL StoresAre you passionate about Australian rules football and ready to lead a dynamic team?The AFL Store at Highpoint Shopping Centre is looking for an enthusiastic Store Manager to drive our business and deliver an exceptional shopping experience for our fansAbout The RoleAs a dynamic forward thinker with a passion for people, sports and most...

  • Head Of Store And Marking Coordinator

    1 week ago

    Melbourne, Victoria, Australia Jivaro Full time

    A vibrant, modern and fun team- Amazing office with rooftop bar located in Cremorne- Incredible growth opportunities with different avenuesThis is an excellent opportunity for a Store Manager looking for an opportunity to progress into a head office or marketing position.Our client is a brand-builder company - a collective of thinkers, doers, designers, and...

  • Head of Store Network Strategy

    6 days ago

    Melbourne, Victoria, Australia beBeeRetail Full time $120,000 - $150,000

    This role is an exciting opportunity to lead the retail strategy for a fast-growing brand. The Head of Retail will be responsible for rolling out and growing a national store network, including store design, project management, team recruitment, and grand openings. This person will translate the brand's online identity into engaging in-store experiences...

  • Head Of Store Operations

    6 days ago

    Melbourne, Victoria, Australia Miller Leith Full time

    Overview We are working with a leading national retail business known for its strong customer focus, innovative mindset, and inclusive culture.This is a values-driven organisation with a strong reputation for operational excellence and career development, offering a supportive and engaging workplace environment.The RoleThis is a key leadership position...