Business Analysis Manager

Business Analysis Manager – Payroll Transformation – 2 year Fixed-Term opportunity based at our Head Office in Mascot. Be part of our People Services team and work in a technology and people advisory role with a diverse range of stakeholders.

The Business Analysis Manager – Payroll Transformation will participate in the management of and contribute to the successful delivery of the Payroll Transformation Program by leading the business analysis practice and team for the Program, ensuring best-practice and consistency in business analysis across the program and throughout the System Development Lifecycle (SDLC).

The role is responsible for business analysis throughout the SDLC by managing business processes and business analyst resources to define business processes and requirements, specify and validate functional design/system configuration, perform functional system testing, support user acceptance testing and participate in and support change management and user training activities relevant to the domain. It also involves ensuring collaboration, consistency, and alignment across the program and domain to avoid silo effects, as well as participating in overall program management and contributing to the successful delivery of the Payroll Transformation Program.

The successful candidate will lead a high-performing team to provide consulting services and bridge the gap between Business and Technology teams. The role applies strategic and commercial thinking, sophisticated technical skills, and advanced stakeholder and people management to guide the strategy and execution of the Payroll Transformation Program.

• 10+ years' experience as a business analyst across the end-to-end system development lifecycle (including 7+ years' experience in a similar scale, complex organisation, and relevant domain).
• 5+ years' experience managing Business and Process Analysts.
• BABOK, IIBA, BPMN or other business analyst certification (highly desirable).
• Demonstrated experience with Waterfall and Agile methodologies.
• Proven ability to manage senior stakeholders, navigate ambiguity, and balance competing priorities with resilience and adaptability.
• Experience leading Business Analysts and Business Process Analysts, with a strong track record in implementing best practices across SDLC.
• Significant experience with best practice delivery frameworks and methodologies, including business process, requirements, scrum, Kanban, lean, design-thinking, human-centred design, multivariate testing, and continuous improvement.
• Exceptional interpersonal and communication skills, with the ability to influence and engage stakeholders at all levels.
• Strong commercial acumen and analytical skills, with experience translating data insights into actionable business recommendations.
• Ability to set and govern strategic initiatives aligned with business needs and industry trends.
• Skilled in integrating technical, commercial, and strategic inputs to design effective solutions.
• Demonstrated success in motivating teams, fostering collaboration, and building strong business partnerships.

You'll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you'll be able to grow both personally and professionally at Qantas. Your development is a priority for us, so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You'll be supported from day 1 with on-the-job training and coaching as well as formal training opportunities. While you may start in this role, we've got a great track record of supporting our people to take their career in many directions.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel

We love to travel: Enjoy heavily discounted travel for you and your family and friends, as well as exclusive deals on accommodation and holidays.

We have flexible leave options: 18 weeks paid parental leave (plus superannuation on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.

We'll give you access to thousands of rewards: Discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. Salary packaging for motor vehicles, eligible portable devices and memberships is also available.

We'll support your wellbeing: Access to wellbeing resources, mental health support, and tailored nutrition plans.

Applications close on the 22nd of September

Qantas is an equal opportunity employer committed to diversity and inclusion. We encourage Aboriginal and Torres Strait Islander peoples and people of all backgrounds to apply. If you have any support or access requirements, please advise at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.

• Mid-Senior level

• Full-time

• General Business
• Industries: Airlines and Aviation