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Principal Disciplinary Officer

1 month ago


City of Parramatta Council, Australia NSW Department of Customer Service Full time

Join to apply for the Principal Disciplinary Officer role at NSW Department of Customer Service

1 day ago Be among the first 25 applicants

Join to apply for the Principal Disciplinary Officer role at NSW Department of Customer Service

Get AI-powered advice on this job and more exclusive features.

NSW Department of Customer Service provided pay range

This range is provided by NSW Department of Customer Service. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

A$125,693.00/yr - A$138,510.00/yr

Role Title: Principal Disciplinary Officer

Division Name: (Building Operations - Legal Operations)

Building Commission NSW

Grade: Clerk Grade 9/10

Salary Range: Salary $120,859 - $133,183 pa plus employer's contribution to superannuation and annual leave loading.

Location: Parramatta and other locations in NSW

Term: Temporary to 30 September 2025 (with the possibility of extension)

Applications Close: Monday, 14th July 2025 [9:59am]

About the Building Commission NSW

  • The new Building Commission NSW has been established to ensure the building industry meets standards, capabilities, capacity and resilience to deliver quality homes and meet the state's housing targets.
  • The Building Commission NSW is an outstanding place to work due to its commitment to innovation, collaboration and professional development. With a focus on transparency and accountability, the commission cultivates a culture if integrity and responsibility.
  • Those who join the organisation can be confident in contributing to meaningful work that positively impacts the built environment and the greater community, making it an exciting and fulfilling place to build a career.

About the role

This position is in the Disciplinary Action Unit, which is responsible for the disciplinary process in relation to Licence Holders within the Building Industry. The Disciplinary Action Unit is responsible for making determinations about complex matters of fact and law and the appropriate disciplinary action in relation to licence holders, including whether to:

  • Impose monetary penalties up to $220,000
  • Implement drafted licence conditions, for example by imposing restrictions or remedying misconduct or misgovernance by ensuring quality improvements, and/or
  • Whether to suspend or cancel building licences of both small and large licenced entities in NSW, including building design professionals, builders, tradesperson, supervisors and certifiers

The Principal Disciplinary Officer assists more senior decision delegates and is a decision delegate who exercises executive decision-making functions which are similar to a member of the NSW Civil and Administrative Decisions Tribunal in its administrative and equal opportunity jurisdiction.

This role will suit a legal professional with experience in litigation, drafting or regulatory decision making. Candidates should have an interest in regulatory law and practice and demonstrate strong skills in statutory and factual analysis and an ability in drafting complex documents.

This is a fantastic opportunity to join the next phase of the Building Commission within NSW. https://www.nsw.gov.au/housing-and-construction/building-commissioner

In this role, you will:

  • Consider referred briefs of evidence and the oral and written submissions of licence holders and other affected parties.
  • Recommend and determine disciplinary action through administrative decisions;
  • Prepare Notices to Show Cause, draft decisions determining factual and legal matters and take any appropriate disciplinary action.
  • Work collaboratively with internal stakeholders including investigators, inspectors, mediators and legal officers, as well as external stakeholders, including lawyers, traders and consumers.
  • Undertake and contribute to, supervision, training and development of more junior staff in the team.

To be successful in this role:

  • Would suite an experienced solicitor who enjoys solving complex legal and factual issues and determining appropriate disciplinary action including drafting conditions to remedy misconduct and ensure legislative compliance into the future.
  • You must have legal qualifications or relevant experience including the ability to understand legislation and apply it in a regulatory environment (minimum of 5 years).
  • You must have strong analytical and drafting skills, knowledge of investigative processes and the application of the rules of evidence, and principles of procedural fairness and natural justice.
  • You must have superior written communication skills and the ability to express complex issues in a concise and logical manner.

What we need from you

An up-to-date CV and a brief cover letter (2 page maximum) outlining how your skills and experience are aligned to the role.

Salary Grade 9/10, with the base salary for this role starting at $125,693.00 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please contact Michael Yoon via michael.yoon@customerservice.nsw.gov.au.

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: Monday, 23rd June 2025 [9:59am]

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact michael.yoon@customerservice.nsw.gov.au or 02 9494 8351.

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

Seniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeFull-time
Job function
  • Job functionLegal
  • IndustriesLegal Services

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