Principal Solution Architect

Join to apply for the Principal Solution Architect role at NSW Department of Customer Service

Join to apply for the Principal Solution Architect role at NSW Department of Customer Service

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NSW Department of Customer Service provided pay range

This range is provided by NSW Department of Customer Service. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

A$149,739.00/yr - A$173,174.00/yr

• Salary Range $149,739 - $173,174 + super
  
• Location flexible across Revenue NSW offices with hybrid working
  

Are you ready to shape the future of Revenue's technology landscape? We're seeking a visionary Solution Architect to lead ambitious, high-impact initiatives and play a pivotal role in our digital delivery.

Key responsibilities:

• Champion the end-to-end design of solution architectures for major programs and transformative digital initiatives.
• Align solutions with Revenue's digital strategy and target state architectures.
• Provide technical solutions across domains like cloud, integration, data, security, and other digital platforms
• Collaborate with cross-functional stakeholders, delivery teams, vendors, and partner agencies to deliver scalable, secure, and sustainable solutions across cloud, data, integration, and security domains.
• Contribute to architectural governance, architectural standards, patterns, and principles
• Contribute to architectural governance, architectural standards, patterns, and principles
• Thrive in a flexible, hybrid work environment that values diversity and empowers you to grow both personally and professionally.
  

To be successful in the role you will demonstrate:

• You hold a degree in Computer Science (or related field) or possess equivalent experience in software architecture and design.
• You have 10+ years of architecture experience, with a proven track record designing complex systems in diverse domains and technology environments.
• Proven experience in designing complex systems across multiple domains and platforms
• In-depth expertise in cloud architecture, preferably Amazon Web Services (AWS).
• Experience in micro services architecture and modern development methodologies
• Experience in delivering secured applications with in-depth knowledge of security design principles and standards.

Preferred Experience:

• 3+ years in a principal or technical leadership role
• Experience in computer networking
• Cybersecurity skills
• Industry certifications such as TOGAF, AWS are highly regarded

About Revenue NSW

Revenue NSW is the state's principal revenue management agency and is part of the Department of Customer Service.

Revenue Digital provides a suite of contemporary digital services for NSW Government customers and staff that administer grants, resolve fines and collect revenue for the State in a fair, efficient and timely manner. We do this in line with legislation, customer expectations and industry best practices, to make it easier for over 100,000 businesses and more than three million individuals to interact with the NSW Government. We focus on simplifying processes and improving access to services through modern, user-centred digital solutions.

We are proud of our diverse and regional team and welcome flexible working. We prefer for the role to be based in Parramatta, but we are open to this role being based at any one of our offices - Parramatta, Lithgow, Maitland, Gosford, Wollongong. Regular travel may be required to engage with the team and our partners at Parramatta.

Further Information

For more information about the role, including access to the role description - click apply

For enquiries relating to the role please reach out via revdigirecruitment@customerservice.nsw.gov.au.

Closing Date: 10am, Friday 22nd August 2025

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact revdigirecruitment@customerservice.nsw.gov.au or 02 9494 8351.

Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionInformation Technology
• IndustriesGovernment Administration

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