Client Services Administration Specialist
2 weeks ago
Join to apply for the Client Services Administration Specialist role at ORIX Australia Corporation Limited.
OverviewAs a Client Services Administration Specialist, you'll be the first point of contact for ORIX clients, delivering exceptional service and ensuring every interaction counts. You'll manage day-to-day account needs, provide timely and accurate solutions, and play a key role in identifying opportunities to drive business growth.
Responsibilities- Provide first call resolution to customer enquiries, including requests for quotations, extensions, vehicle orders, general enquiries, and payout figures.
- Support clients by guiding them to order replacement vehicles well in advance of lease expiries.
- Promote ORIX products, services, and online tools to maximize customer benefits.
- Maintain regular contact with customers and identify opportunities for sales or cross-selling.
- Perform additional tasks as needed to support the team and deliver exceptional service.
- Experience in a customer-focused role.
- Excellent communication skills and a knack for numbers.
- Strong organizational skills.
- Ability to spot opportunities and convert them into leases.
- Proficiency with Word, Excel, and adaptability to new systems.
- Attention to detail, teamwork spirit, and problem-solving skills.
If you're a self-starter passionate about customer service, fleet management, and solutions, we want to hear from you Join ORIX and take the driver's seat in your career. APPLY NOW
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