Clinical Lead

Join to apply for the Clinical Lead - Virtual Health role at Aspen Medical.

Aspen Medical is a global provider of innovative healthcare solutions across a diverse range of clients in the Defence, Mining, Oil and Gas, Government and Humanitarian sectors. We are a world leader in the delivery of healthcare solutions in any setting, particularly those that are remote, challenging or under-resourced.

The Clinical Lead plays a crucial role in providing support, direction, orientation and education to Clinicians within Virtual Health. This will ensure high quality patient care through evidence-based guidelines and protocols; drive continuous improvement and compliance with regulatory standards.

• Fixed-term, Part-time / Full-Time until 30 June 2026 (Multiple positions)
• We are operational 24/7. Shift times can be flexible between 2-10 hours. Overnight availability is highly desirable (midnight-6:00am).

• Improved patient care outcomes
• Established evidence-based practices within Virtual Health
• Enhanced Virtual Health program scalability and adaptability
• Quality improvement within Virtual Health
• Effective monitoring and evaluation of Virtual Health projects
• Adherence to regulatory standards
• Stakeholder engagement and alignment

The Virtual Health Clinical Lead is responsible for:

• providing support, direction, orientation and education to Virtual Health Clinicians (Registered Nurses and General Practitioners working across the GP Helpline and Healthdirect / NURSE-ON-CALL helplines).
• planning and coordinating services relating to a particular group of clients or patients in the practice setting, as delegated by Virtual Health Clinical Workforce Lead and Virtual Health Clinical Operations Lead.
• acting as a role model in the provision of holistic care to patients or clients in the practice setting.
• assisting in the management of action research projects and participating in quality assurance programs and policy development within the practice setting.
• delivering direct and comprehensive nursing care and individual case management to patients or clients within the practice setting; this may include a group with complex nursing care needs in Virtual Health.
• performing other reasonable Clinical Lead duties as directed by the Clinical Operations Manager.
• displaying and promoting ethical behavior and alignment with Aspen Medical's Social Purpose and B Corp principles.

• Must be located within Australia.
• Registered nurse with a minimum of 3 years of experience in the healthcare system and maintains an unrestricted registration as a registered nurse with AHPRA
• Demonstrates contemporary knowledge and experience of Healthdirect Virtual Health Services
• Excellent communication skills to engage stakeholders effectively
• Commitment to upholding high standards of patient care quality and compliance
• Flexibility to adapt to changing priorities and environments
• Demonstrates the ability to be client focused, responsive, flexible and committed to deliver quality services
• Demonstrates interest in leadership roles, with an understanding of team management principles

• Demonstrates clinical experience and knowledge of quality culture and clinical governance methods and reporting, including compliance assessment and auditing, collation and reporting of trends and KPIs, and clinical risk management
• Previous clinical experience and knowledge of accreditation processes for clinical employees in a healthcare setting with an understanding of clinical information systems such as Riskman
• Commitment to staying updated on industry trends, best practices and emerging technologies in clinical program management and healthcare delivery

Apply Today

Applications close: 5PM, Friday 29 August 2025

If you have any questions, please contact:

Andrian Publico – Culture and Performance Support Officer

Aspen Medical values diversity and inclusion and encourages applications from all backgrounds, including Aboriginal and Torres Strait Islander peoples, LGBTQIA+ communities, and those from diverse cultural backgrounds. We also welcome applications from ADF veterans with relevant experience.

Seniority level: Mid-Senior level

Employment type: Temporary

Job function: Health Care Provider

Industries: Hospitals and Health Care

St Leonards, New South Wales, Australia