Receptionist and Office Manager

1 week ago

Melbourne, Victoria, Australia Claro Employee Services Pty Full time

Who we are:

We provide outstanding, customer-focused health, aged care and disability services to Australians in their own homes, and in the community via our 2 healthcare brands, Plena and Claro.

Claro Aged Care and Disability Services is a leading provider of aged care and disability services across Australia. Our name 'Claro' comes from Latin and means 'to brighten' – and we're here to enable you to shine. Whether you or a loved one are seeking support to stay independent at home, comprehensive care to meet personalised goals, or a new specialist disability home – we'll work in partnership with you and make it happen.

The Opportunity

The Receptionist and Office Manager will be responsible for receiving visitors and deliveries, directing queries, and maintaining the office environment. The role also involves general office administrative support and management.

Responsibilities:

  • Receive visitors, direct queries, and offer refreshments as required.
  • Diary management and management of meeting room & conference call bookings.
  • Manage mail – sort and distribute, prepare outgoing mail, courier bookings, and deliveries.
  • Manage reception inbox and appropriately manage and direct emails.
  • Proactively maintain office and kitchen supplies.
  • Communicate with management and WH&S representatives on health and safety matters.
  • Coordinate office IT equipment requirements.
  • Coordinate and track incoming and outgoing courier bookings.
  • Assist teams with onboarding and termination processes for office staff.
  • Participate in programs to improve health and safety in the workplace.
  • Remotely manage the Queensland office.

About you:

As an organised operator, you will have demonstrated experience and skills in administration or coordination of teams. Knowledge and experience in the healthcare sector, particularly disability or aged care, will distinguish you from the rest

To do well in this role, you may have:

  • Strong time management and organizational skills.
  • Great communication skills.
  • High autonomy and great initiative to take ownership of actions and responsibilities.
  • Microsoft Office skills including Word, Excel, PowerPoint, and Outlook.
  • Exceptional attention to detail.
  • Ability to prioritise and manage multiple tasks and deadlines.

What We Offer:

We believe our people are the key to our success, and we foster a supportive, friendly, and creative working environment. Our human-centric business philosophy means that we learn from each other, celebrate each other's successes, and achieve great results by working together.

We offer you:

  • Flexibility in the hours you work to balance work and home life.
  • Opportunities to work closely with highly experienced and passionate professionals who love what they do.
  • Ability to have an impact on our clients' lives.

What's in it for you:

  • Opportunity to work for the nation's largest health and aged care provider, with a rapidly growing and progressive vision.
  • Friendly team environment with a great community care spirit.
  • Employee Assistance Program for staff and their families.

We are a values-led organisation, bringing energy, acting with integrity, nurturing and caring, and listening and connecting. Our values demonstrate our commitment to our people, customers, and community, defining who we are, what we do, and how we do it. When we come together, we shine.

We pride ourselves on being an equal opportunity employer, committed to supporting an inclusive & diverse workplace. We encourage and welcome applications from Aboriginal and/or Torres Strait Islander peoples, people with disabilities, people of all ages, cultural identities, gender identities and expressions, and LGBTIQA+ people.

If you would like your profile to be discovered by our team of recruiters for future roles, we would love you to join our Talent Community.

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