Event Operations Manager

2 weeks ago

Sydney, New South Wales, Australia Keith Prowse Travel Full time

Keith Prowse Travel is a leading sports travel company offering premium experiences at some of the world's most iconic sporting events. We organize and deliver comprehensive travel and hospitality packages for individual travelers, corporate groups, and high-value clients, covering events like Grand Slam tennis, Formula 1, rugby, and major marathons.

Position Summary:

The Events Operations Manager is crucial in providing seamless, high-quality event experiences. This role involves managing operational planning and on-ground execution of sports travel packages, coordinating with suppliers, venues, and internal teams to ensure flawless delivery. Responsibilities include overseeing logistics, staffing, troubleshooting, and ensuring all details align with the plan. The ideal candidate will possess strong organizational skills, a solutions-oriented approach, and a passion for delivering exceptional customer service.

Key Responsibilities:

Event Planning & Logistics

  • Lead operational planning for events, including transport, accommodation, tickets, functions, and flights.
  • Negotiate and secure services aligning with commercial and service standards.
  • Create detailed event schedules, run sheets, and staff briefings.
  • Coordinate with suppliers and partners to confirm and deliver services on time.
  • Manage guest logistics such as arrivals, departures, check-ins, and transfers.
  • Oversee on-site event execution, including functions and activities.
  • Provide personalized support to VIP guests, ensuring exceptional service.

Client Experience & Feedback

  • Handle guest issues and special requests promptly and professionally.
  • Collect post-event feedback to improve offerings and processes.

Reporting & Documentation

  • Maintain accurate documentation of itineraries and event guides.
  • Assist with budget tracking and financial reconciliation post-event.

Skills & Experience:

Required:

  • Minimum 5 years' experience in event operations, travel, or sports hospitality.
  • Strong planning and project management skills.
  • Proficiency in Microsoft Office Suite.
  • Excellent communication and stakeholder management skills.
  • Ability to work under pressure and solve problems efficiently.
  • High attention to detail and commitment to quality.
  • Willingness to travel and work weekends/public holidays during events.
  • Experience with international or major sporting events.
  • Knowledge of high-end travel and corporate hospitality standards.
  • Familiarity with booking platforms, CRM, and logistics software.

Why Join Us?

Be part of a passionate team delivering unforgettable experiences to sports fans worldwide. If you thrive in a fast-paced, client-focused environment and love live events, this role offers the chance to work with iconic brands, travel globally, and play a key role in creating bucket-list experiences.

#J-18808-Ljbffr

  • Casual Event Staff With Forklift Licence

    2 weeks ago

    Sydney, New South Wales, Australia Event Operations Group Full time

    We are looking for casual event staff with a forklift licence to join us to bump in a supporting event to the Mardi Gras this weekend, working 6am - 12 noon Sun 2 March 2025.- **We are looking for someone who**:_- Has a strong sense of pride in their work and presentation- Is keen to be hands-on installing and dismantling infrastructure- Confident and...

  • Event And Logistics Crew

    2 weeks ago

    Sydney, New South Wales, Australia The Event Space Full time

    _**WORK WITH US **_We are on the hunt for **Event and Logistics Crew** who can think on their feet and is eager to learn from the best (if we do say so ourselves).Experience is not essential - what is important is a willingness to learn, an ability to work autonomously and an eagerness to support our events team and eventually lead the onsite execution of...

  • Event Operations Manager

    2 weeks ago

    Sydney, New South Wales, Australia beBeeEventOperations Full time $60,000 - $85,000

    Job Title: Event Operations ManagerWe are hiring an Event Operations Manager for a conference, expo and festival that explores the best in Music, Screen, Games, Technology, and Innovation.The Event Operations Manager is responsible for the operational and production support of the event, comprising of more than 100 brands focusing on the future of...

  • Event Operations Manager

    2 weeks ago

    Sydney, New South Wales, Australia beBeeOperations Full time $80,000 - $100,000

    The Role: Event Operations ManagerWe are seeking an experienced Event Operations Manager to lead food and beverage operations for large-scale events at our world-class venue.Our venue hosts 150 national and international events annually, including music festivals, sporting events, exhibitions, trade shows, and the Sydney Royal Easter Show. As an Event...

  • Event Operations Manager

    2 weeks ago

    Sydney, New South Wales, Australia beBeeOperations Full time $60,000 - $100,000

    Event Operations ManagerWe are seeking a highly skilled Event Operations Manager to join our team of event professionals. This is an exciting opportunity for someone who has experience in managing events from start to finish, ensuring that all logistics and operations run smoothly.The successful candidate will be responsible for:Loading and unloading event...

  • Event Operations Manager

    2 weeks ago

    Sydney, New South Wales, Australia beBeeOperations Full time $80,000 - $100,000

    Event Operations ManagerThe role of an Event Operations Manager is to oversee the execution of events from planning to delivery.This includes coordinating with various stakeholders, ensuring seamless logistics, and managing event budgets.Key Responsibilities:Develop and implement event strategies to achieve business objectivesCollaborate with...

  • Operational Excellence Director

    2 weeks ago

    Sydney, New South Wales, Australia beBeeGeneral Manager Full time $180,000 - $250,000

    A strategic leader is required to head the newly formed Operational Support Group. The ideal candidate will oversee the delivery of safe and reliable bus services, ensuring every journey meets customer-centric standards.This opportunity offers a chance to make a tangible impact on public transportation, driving innovation and excellence in service...

  • Events Operations Manager

    2 weeks ago

    Sydney, New South Wales, Australia Howard Smith Wharves Full time

    Are you ready to do what you love?Join us as an Events Operations Manager to lead our new event space.Artemus Group is continuing to grow, and we're excited to be expanding our vibrant event space at the iconic Manly Wharf.With stunning waterfront views and a focus on live entertainment, private functions, and unforgettable guest experiences, our venue is...

  • Events Operations Manager

    2 weeks ago

    Sydney, New South Wales, Australia Bebeeeventmanagement Full time

    Event Operations Manager Job SummaryThe successful candidate will be responsible for leading a team to deliver exceptional customer experiences while meeting operational goals.Main Responsibilities:Lead the events team to achieve outstanding results through effective management and coordination.Maximize revenue by promoting venue services and property...

  • Events Operations Manager

    2 weeks ago

    Sydney, New South Wales, Australia Bankstown Sports Club Full time

    Are you an experienced Events Operations Manager looking to take the next step in your career?If so, there has never been a more exciting time to join the Events team at Bankstown SportsAbout the Role Bankstown Sports is proud to have relaunched our Events department, Azalea Collective, and we have an exciting opportunity for an experienced Event Operations...