Financial Crime Analyst

2 days ago

Brisbane, Queensland, Australia Great Southern Bank Full time
Overview

Join to apply for the Financial Crime Analyst role at Great Southern Bank

As the Financial Crime Analyst (Fraud), you will play an integral part in the prevention, detection and investigation of Fraud impacting our customers. You will work closely with customers who have been impacted by fraud, discussing event details while using various investigation techniques to gather information in an efficient and effective manner. This is a 12-month max term contract located at the Brisbane Head Office.

Responsibilities
  • Liaising with customers via phone and email, who have been impacted by Fraud, with a strong focus on providing education and exceptional service
  • Preventing, detecting, and investigating Fraud across all Lending channels, including Personal Loans, Credit Cards and Home Loan applications
  • Maintaining a strong focus on the identification and reporting of fraudulent activity across all our products and services whilst ensuring Fraud losses are minimised through prompt detection and recovery actions
  • Conducting comprehensive and detailed investigations in accordance with process and reporting requirements
Requirements / To succeed
  • At least 2 years' experience in the financial services industry or a similar role
  • Demonstrable experience and/or exposure to criminal investigation techniques including evidence management and presentation
  • Demonstrated Consumer Lending experience will be held in high regard
  • Ability to work in a fast-moving, constantly changing environment, including autonomously with minimal supervision
About Great Southern Bank / Benefits

Whatever your role with us, you'll be part of a force for good. We're owned by our customers in Australia. We offer benefits to support development and wellbeing, flexible working options, and discounts on a range of products and services.

  • Investing in your development and wellbeing, with study leave and wellbeing coaching
  • Support for wellbeing and flexible work arrangements, including the option to work from home two days a week
  • Discounts on Great Southern Bank products and services to help you achieve financial goals
Questions

Please contact our Talent Acquisition team at careers@gsb.com.au

Applications will close on or before Friday 26th September 2025.

At Great Southern Bank, we're committed to building a strong, inclusive and diverse workplace where people feel belonging and are valued, connected and respected.


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