Recall Coordinator

4 weeks ago

Sydney, New South Wales, Australia Ramsay Health Care Full time

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  • Fixed term full-time contract
  • Hybrid – flexible work arrangements
  • Location – Sydney, QLD or VIC

Lead the design and national implementation of a Recall Policy and Clinical Risk Framework, including governance and escalation protocols. Oversee the rollout of a centralised Recall Management System across all sites, ensuring alignment with safety, quality, and procurement strategies.

You will act as the clinical risk liaison across departments, providing expert advice on recalls and adverse events. Support hospitals with training and education on the new system and manage ongoing reporting and risk-informed lifecycle management.

Essential
  • Demonstrated experience with recalls in a clinical setting.
  • Intermediate knowledge of medical devices (consumables, implants, equipment).
  • Strong clinical assessment and critical thinking skills to determine severity and required actions for recall-related events.
  • Demonstrated experience leading organisational change and system implementation within a healthcare environment.
  • Exceptional stakeholder management and influencing skills across clinical and non-clinical domains.
  • Excellent written, verbal, and presentation skills with the ability to communicate effectively under pressure.
  • Organised, driven, and solution-oriented, with the ability to lead multiple complex projects simultaneously.

Desirable
  • Direct experience in a clinical hospital setting, particularly within procurement, supply chain, or risk management.
  • Familiarity with product recall processes, TGA notifications, and national/international regulatory frameworks.
  • Project management experience with system implementations or clinical risk projects.
  • Experience in change management and training large stakeholder groups

Benefits

Professional Advancement: Recognition and Professional Development. Free access to LinkedIn Learning with over 18,000 courses to advance your career and the Ramsay Leadership Academy to support career progression.

Ramsay Rewards: Access great deals at over 100+ major retailers

Employee Wellbeing: Flexible working arrangements, a commitment to work/life balance and free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.

Make a Difference: Make a meaningful impact on the delivery of quality healthcare services and contribute to the transformation of the industry.

Ramsay Way Culture: Join a team dedicated to 'People Caring for People,' fostering a positive, supportive and inclusive environment.

About Us

Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of 'People Caring for People' since 1964.

We believe in a bright future for our company and for every one of our employees – our wellbeing initiatives and learning and development programs have seen us grow as an industry leader and sought after employer.

Requirements
  • A National Police Check conducted within the previous 12 months may be asked of you

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

For enquiries, please contact Olivia Howden HowdenO@ramsayhealth.com.au

Applications Close: 12/09/2025

Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.comSeniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeContract
Job function
  • Job functionOther
  • IndustriesHospitals and Health Care

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