Compliance Manager

2 days ago Be among the first 25 applicants

Superhero is an award-winning Australian superannuation platform and online broker built for the new generation of investors. Our mission is to make investing affordable, accessible and understandable for everyone.

Today, we're proudly helping over 400,000 investors and superannuation members reimagine their financial future and feel confident about their wealth-building journey.

We're looking for sharp, collaborative minds to support our mission of democratising investing

About the role

Are you a compliance champion who thrives on navigating complexity, solving problems, and making regulatory frameworks that work for the business? We're looking for a Compliance Manager with proven experience in superannuation compliance and an eagerness to apply their expertise across our trading environment.

Reporting directly to the Head of Risk & Compliance, and as part of a team, the right person for this role will be passionate about providing compliance advisory, monitoring and reporting services to the business as well as investigating and reporting on superannuation and trading incidents in accordance with the regulatory requirements of ASIC and APRA.

Requirements

• At least three years experience working within the superannuation industry in a compliance role (previous experience working in compliance within a trading environment will also be considered favourably);
• Understanding and knowledge of the Corporations Act, Privacy Act, SIS Act and Regulations;
• Understanding and knowledge of the following ASIC Regulatory Guides (RGs): RG 274; RG 271; RG 78; RG 234; and RG 104;
• Ability to interpret and apply company policies and procedures as they apply to our superannuation and trading product offerings;
• Highly developed verbal and written communication skills;
• A collaborative mindset with the confidence to own your work and escalate challenges when needed;
• The capability to develop and write analytical reports;
• Strong critical thinking and problem-solving skills; and
• High-energy for performance in a fast paced environment with tight deadlines.

Responsibilities

In this role, you'll help shape and maintain the integrity of our compliance culture while ensuring we remain sharp, responsive, and always ready to meet our regulatory obligations. Supporting the Head of Risk & Compliance, your key responsibilities include:

• Providing compliance advisory, monitoring and training services (design & facilitation) to the business on superannuation and trading matters in accordance with regulatory guidance;
• Working with our key third parties to ensure compliance with superannuation regulations and to respond to periodic questionnaires and attestations as well as to update superannuation disclosure documents as required;
• Investigating and assessing superannuation and trading incidents and breaches and ensuring Reportable Situations are reported to ASIC in a timely manner under RG 78;
• Liaison with the Customer Support and Customer Resolutions Teams to ensure complaints are appropriately investigated and responded to in compliance with ASIC RG 271;
• Updating Superhero's compliance frameworks, policies and procedures as required and at least annually in accordance with the Compliance Calendar;
• Providing monitoring and guidance across the financial adviser framework;
• Responding to regulatory queries, surveys and Notices from ASIC, APRA and Superhero's Market Participant or Execution & Clearing Provider as required;
• Using Superhero's Risk and Compliance System, work with the team and across the business to identify superannuation and trading compliance risks and to support the business in designing appropriate controls to be added to the Risk Register;
• Creating and drafting periodic compliance reporting for Senior Management, the Risk & Compliance Committee and the Board as required; and
• Working with the Financial Crime Compliance Officer to assist with AML and CTF matters as required (a base knowledge of AML/CTF compliance will be favourably considered).

What we offer you

We're not just offering a job, we're offering a career with impact. Here's what you can expect:

Competitive, market-leading salary package;

• Hybrid work model that values life outside work;
• Fresh fruit, baked goods, and a fun CBD office atmosphere;
• Access to mental wellbeing support, coaching and therapy;
• Gender-neutral parental leave; and
• Facilitation to Novated leasing

Our Values

Our values aren't posters on the wall—they guide every decision, every product, and every conversation.

• We do the right things, always: We lead with transparency and accountability and always do what's right for our customers.
• We're never done: We have a bias for action and a hunger for growth.
• There's no 'i' hero: We're team-first and believe in owning the problem and sharing our success together.
• We innovate courageously: We start with "how" and "why not" and we don't settle for the status quo.

We are committed to fostering a diverse and inclusive workplace and believe that different perspectives lead to better outcomes. If you're passionate, innovative, and aligned with our values, we're excited to have you on board. Help us shape the future of fintech investment and empower our clients to achieve their financial goals.

Ready to be a Superhero? Apply now and help us reshape the future of financial services, one bold step at a time.

You will need to have the rights to legally work in Australia, sponsorship options are not available for this role. No recruiters, please.

Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionGeneral Business

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