Operations Manager
4 weeks ago
Add expected salary to your profile for insights
Cultural Care Services (CCS) is a growing, South Australian NDIS provider committed to delivering high quality, flexible core supports to our participants. We're now looking for an experienced Operations Manager to take the lead on daily service delivery and quality.
The Role
You will oversee all operational aspects of our support services, maintaining compliance with NDIS and organizational standards and requirements, overseeing efficient rostering, fostering strong team support, and upholding exceptional care for participants. You will work closely with participants, families, and a multidisciplinary team to ensure high-quality, person-centred service delivery.
· Manage rosters aligned with participant needs and budgets.
· Lead and support staff; manage shifts and performance issues.
· Maintain support plans, risk assessments, and NDIS compliance.
· Oversee documentation, case notes, and reporting.
· Approve payroll-related submissions.
· Handle incidents, complaints, and feedback.
· Liaise with participants, families, and stakeholders.
· Collaborate with internal teams to ensure smooth operations.
· Coordinate staff training and competency checks.
· Ensure compliance and audit readiness.
· Drive service improvements and track KPIs.
· Maintain data accuracy and generate reports.
· Support leadership with projects and priorities.
· Proven experience in NDIS operations, disability services or community‑care leadership and skills
· Strong working knowledge of NDIS Practice Standards, incident management and compliance frameworks
· Excellent written and verbal communication skills
· Working with Children Check
· National Police Check
· Competitive salary package
· The opportunity of career advancement through mentoring
· The opportunity to work with a supportive team who value initiative and innovation in a dynamic fast paced environment
· Access to professional development and paid training
· Employee benefits like gym membership
How to Apply:If this role aligns with your core values, and you fit the experience and skills required, click the Quick Apply.
Or alternatively, please email your application to HNguyen@culturalcareservices.com.au with the subject line "Operations Manager Application – (your name)". In your application, attach a copy of your CV and a brief cover letter.
Salary match Number of applicants Skills match
Your application will include the following questions:Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a business manager? Do you have experience preparing work rosters? Do you have a current Working With Children (WWC) Check? Do you have a current Police Check (National Police Certificate) for employment? Do you have a current Australian driver's licence? Do you have experience in a role which requires relationship management experience? How many years of people management experience do you have?
To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.
Featured jobsBusiness Development Manager
Cultural Care Services
2d ago
Business / Practice Operations Manager
Specialist Anaesthetic Services
6d ago
Operations Specialist
4d ago
What can I earn as an Operations Manager
#J-18808-Ljbffr-
Operations and Projects Manager
4 weeks ago
Adelaide, South Australia Cleanaway Operations Pty Ltd Full timeAdd expected salary to your profile for insightsJoinus at Cleanaway and contribute to making a sustainable future possible, together.We transform waste into resources and renewable energy. When you start to think of waste as a resource, it opens a world of possibilities.Our Industrial Waste Services (IWS) division is the largest provider of specialised...
-
Operations Manager
5 days ago
Adelaide, South Australia Sharp & Carter Full timeOverview Join to apply for the Operations Manager role at Sharp & Carter. Reporting to the General Manager, the Senior Operations Manager will oversee and optimise multi-site claims teams across Adelaide and Brisbane. You'll be accountable for operational excellence, customer experience outcomes, and the successful delivery of complex transformation...
-
Operations Manager
5 days ago
Adelaide, South Australia Sharp & Carter Full timeOverviewJoin to apply for the Operations Manager role at Sharp & Carter.Reporting to the General Manager, the Senior Operations Manager will oversee and optimise multi-site claims teams across Adelaide and Brisbane. You'll be accountable for operational excellence, customer experience outcomes, and the successful delivery of complex transformation programs,...
-
Operations Manager
4 days ago
Adelaide, South Australia Tqcs International (Group) Pty Ltd Full timeAdd expected salary to your profile for insights.TQCSI audits and certifies organisations to ISO Standards for all management systems in 40+ countries throughout Australia, the Pacific, Asia, the Middle East, Europe, Africa, and North America.TQCSI is looking for a highly organised Operations Manager to oversee TQCSI Australia's day-to-day operations, client...
-
Operational Manager
3 days ago
Adelaide, South Australia beBeeLeader Full timeJob OverviewThe Team Leader plays a vital role in overseeing Bulk Delivery Operations, providing essential support to other sites within the region.This leadership position requires strong fault finding and mechanical aptitude, as well as effective communication skills. The successful candidate will have 5+ years of proven experience in an operational...
-
Operations Manager
1 week ago
Adelaide, South Australia TQCS International (Group) Pty Ltd Full timeAdd expected salary to your profile for insights.TQCSI audits and certifies organisations to ISO Standards for all management systems in 40+ countries throughout Australia, the Pacific, Asia, the Middle East, Europe, Africa, and North America.TQCSI is looking for a highly organised Operations Manager to oversee TQCSI Australia's day-to-day operations, client...
-
Operations Manager
1 week ago
Adelaide, South Australia TQCS International (Group) Pty Ltd Full timeAdd expected salary to your profile for insights.TQCSI audits and certifies organisations to ISO Standards for all management systems in 40+ countries throughout Australia, the Pacific, Asia, the Middle East, Europe, Africa, and North America.TQCSI is looking for a highly organised Operations Manager to oversee TQCSI Australia's day-to-day operations, client...
-
Operations Manager
7 days ago
Adelaide, South Australia TESS Search Partners Full timeJoin to apply for the Operations Manager role at TESS Search Partners1 day ago Be among the first 25 applicantsJoin to apply for the Operations Manager role at TESS Search PartnersThis range is provided by TESS Search Partners. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeA$160,000.00/yr...
-
Operations Manager
4 weeks ago
Adelaide, South Australia W3Global Full timeW3Global Wingfield, South Australia, AustraliaJoin or sign in to find your next jobJoin to apply for the Operations Manager role at W3GlobalW3Global Wingfield, South Australia, Australia3 days ago Be among the first 25 applicantsJoin to apply for the Operations Manager role at W3GlobalOperations ManagerOur client is a growing leader in premium tiling and...
-
Operations Manager
4 weeks ago
Adelaide, South Australia W3Global Full timeW3Global Wingfield, South Australia, AustraliaJoin or sign in to find your next jobJoin to apply for the Operations Manager role at W3GlobalW3Global Wingfield, South Australia, Australia3 days ago Be among the first 25 applicantsJoin to apply for the Operations Manager role at W3GlobalOperations ManagerOur client is a growing leader in premium tiling and...
