Support and Connect Lead

time left to apply End Date: September 9, 2025 (11 days left to apply)

job requisition id JR105619

Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we'd love to hear from you.

• Lead and inspire a peer wellbeing team, creating a culture where team members thrive and feel empowered
• Support meaningful change in local mental health services, ensuring every participant experience is safe, inclusive and meaningful
• Permanent, full time opportunity with access to salary packaging benefits and annual leave loading

About the Opportunity
The Support and Connect Team Lead plays a vital role in guiding our team of Peer Wellbeing Navigators, who walk alongside participants throughout their recovery journey. Leading a team of 8–10 team members, you'll foster a culture where every experience with the service is safe, respectful, and inclusive.

This role combines leadership and care – you'll mentor and guide your team to bring out their strengths, build confidence, and support professional growth, while maintaining a warm, evidence-based, and accessible service. Together with your team, you'll support participants through service access, support care coordination, service navigation, peer and wellbeing support. You'll also work closely with other service leaders to ensure care is inclusive, effective, and aligned with best practice.

About You
You're a compassionate and values-driven leader who understands the importance of lived experience in shaping meaningful mental health and wellbeing supports. Inclusive and community-minded, you bring curiosity, integrity and care to your leadership.

In addition, you'll bring:

• Senior leadership experience (3+ years) in a mental health setting
• Relevant tertiary qualifications in Allied Health, Nursing, Psychology or another mental health-related field, with AHPRA registration where applicable
• Ability to lead and motivate a designated lived experience workforce
• Demonstrated experience in embedding lived experience across models of care
• Ability to analyse data, identify trends, and make informed decisions to improve service delivery
• Satisfactory National Police Check, Working with Children Check and NDIS Worker Screening Check, or willingness to undertake

About the Service
The Mildura Mental Health and Wellbeing Local is a community-based service supporting people aged 26 years and over who are experiencing mental health challenges, including those with co-occurring alcohol and drug treatment needs. This service is delivered in partnership between Wellways, Mildura Base Hospital, Mallee District Aboriginal Services and Sunraysia Community Health to ensure care is local, responsive and inclusive.

We are committed to reconciliation, lived experience and inclusivity, and we are building these services together with the community to make sure they reflect the voices of people who use them, their families, and carers.

What we offer:

• A purpose driven culture where people can thrive, everyone is respected, and differences are valued
• An equitable, diverse, and socially inclusive work environment
• Salary packaging up to $15,899 enables you to spend a portion of your salary before it is taxed to pay for things like rent, mortgage repayments, car leasing
• Meal and Entertainment allowance via salary packaging up to $2,650 per annum
• Receive 17.5% leave loading every time you take annual leave
• Paid parental leave after 12 months of ongoing employment
• Access for you and your family to our Employee Assistance Program

For a confidential discussion about the role, we encourage you to contact Cat Hunt, General Manager – Reform Implementation on 0472 531 029.

Wellways Australia Limited is committed to the safeguarding of children and vulnerable people. All applicants applying for roles within Wellways must undergo a screening process prior to their successful appointmenJob Description SummaryLead a peer wellbeing team to guide participants through recovery, fostering a safe, inclusive, and supportive mental health service.Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we'd love to hear from you.If you'd like to know more about our reconciliation commitment, click here Reconciliation | Wellways

• Lead and inspire a peer wellbeing team, creating a culture where team members thrive and feel empowered
• Support meaningful change in local mental health services, ensuring every participant experience is safe, inclusive and meaningful
• Permanent, full time opportunity with access to salary packaging benefits and annual leave loading

About the Opportunity
The Support and Connect Team Lead plays a vital role in guiding our team of Peer Wellbeing Navigators, who walk alongside participants throughout their recovery journey. Leading a team of 8–10 team members, you'll foster a culture where every experience with the service is safe, respectful, and inclusive.

This role combines leadership and care – you'll mentor and guide your team to bring out their strengths, build confidence, and support professional growth, while maintaining a warm, evidence-based, and accessible service. Together with your team, you'll support participants through service access, support care coordination, service navigation, peer and wellbeing support. You'll also work closely with other service leaders to ensure care is inclusive, effective, and aligned with best practice.

Please click here to download a copy of the position description to see further details relating to this role.

About You
You're a compassionate and values-driven leader who understands the importance of lived experience in shaping meaningful mental health and wellbeing supports. Inclusive and community-minded, you bring curiosity, integrity and care to your leadership.

In addition, you'll bring:

• Senior leadership experience (3+ years) in a mental health setting
• Relevant tertiary qualifications in Allied Health, Nursing, Psychology or another mental health-related field, with AHPRA registration where applicable
• Ability to lead and motivate a designated lived experience workforce
• Demonstrated experience in embedding lived experience across models of care
• Ability to analyse data, identify trends, and make informed decisions to improve service delivery
• Satisfactory National Police Check, Working with Children Check and NDIS Worker Screening Check, or willingness to undertake
• NDIS Workers Orientation module completion certificate

About the Service
The Mildura Mental Health and Wellbeing Local is a community-based service supporting people aged 26 years and over who are experiencing mental health challenges, including those with co-occurring alcohol and drug treatment needs. This service is delivered in partnership between Wellways, Mildura Base Hospital, Mallee District Aboriginal Services and Sunraysia Community Health to ensure care is local, responsive and inclusive.

We are committed to reconciliation, lived experience and inclusivity, and we are building these services together with the community to make sure they reflect the voices of people who use them, their families, and carers.

What we offer:

• A purpose driven culture where people can thrive, everyone is respected, and differences are valued
• An equitable, diverse, and socially inclusive work environment
• Salary packaging up to $15,899 enables you to spend a portion of your salary before it is taxed to pay for things like rent, mortgage repayments, car leasing
• Meal and Entertainment allowance via salary packaging up to $2,650 per annum
• Receive 17.5% leave loading every time you take annual leave
• Paid parental leave after 12 months of ongoing employment
• Access for you and your family to our Employee Assistance Program

For a confidential discussion about the role, we encourage you to contact Cat Hunt, General Manager – Reform Implementation on 0472 531 029.

Wellways Australia Limited is committed to the safeguarding of children and vulnerable people. All applicants applying for roles within Wellways must undergo a screening process prior to their successful appointmenJob Description SummaryLead a peer wellbeing team to guide participants through recovery, fostering a safe, inclusive, and supportive mental health service.Culture

We're passionate about our work , which is enjoyable, challenging and rewarding . All of our teams work to ensure everyone can imagine and achieve their hopes and potential. W e know that people are unique and the experts on their life and are not defined by impairments, diagnosis or labels. We aim to specifically promote safety and inclusivity for LGBTIQ+ and First Nations communities.

How to Apply

This is your opportunity to join a values based, growing, innovative and nationally recognised organisation with over 2,000 staff members across 93 sites.

Please select "Apply" below to complete your application.

Applications Close09/09/2025About Us

Wellways is a leading not-for-profit mental health and disability support organisation operating in Queensland, New South Wales, the Australian Capital Territory, Victoria and Tasmania. Our services span mental health, disability and community care and reach more than 7000 people each year.

Our 2000 staff work to create an inclusive community where everyone can imagine and achieve their hopes and potential.

We connect people, strengthen families and transform communities for individuals of all ages experiencing disabilities or challenges to their social and emotional wellbeing.

Our Practice Principles guide how we work and interact with participants and partners, with our colleagues and within our communities. To see our Practice Principles poster visit h ttps://media.wellways.org/inline-files/ww383_Practice_Principles.pdf

Wellways Australia Limited is committed to the safeguarding of children and vulnerable people. All applicants applying for roles within Wellways must undergo a screening process prior to their successful appointment

We kindly request that recruitment agencies do not contact us.

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