Customer Service Specialist

3 weeks ago

Sydney, New South Wales, Australia Buscojobs Full time

CUSTOMER SERVICE SPECIALISTS - CLUB MARINE - ADELAIDE, SA

As the largest provider of boat insurance in Australia, Club Marine has been protecting the needs of boat enthusiasts since 1959. We're actively involved in the boating community and committed to helping our customers take the worry out of boating, so they can enjoy their time on the water. Underwritten by Allianz Australia Insurance Limited, a member of the global Allianz Group, Club Marine is backed by one of Australia's largest general insurers.

Join us and be part of a passionate team dedicated to making boating enjoyable and worry-free for everyone.

We are seeking Customer Service Specialists for part-time positions (20 and 15 hours per week, hours worked flexibly) in our Adelaide office.

The initial training will be conducted full-time for two weeks. Afterward, you will be able to work in a hybrid arrangement, with two days in the office and three days from home.

About the role

  • Permanent part-time, 20 hours per week
  • Based in Adelaide with shifts between 8am and 8pm (AEST) Monday to Friday, with optional weekend shifts between 8am and 5pm (AEST)
  • Minimum requirement of two days in the Adelaide office
  • Customer-facing role handling incoming calls
  • High-pressure environment requiring excellent multi-tasking skills
  • Training, support, and tools provided to ensure your success

About you

  • Motivated by member success stories
  • Advocate for customers, influencing the business positively
  • Eager to update your skills within a respected insurer
  • Desire to be part of a successful team
  • Thrives in a fast-paced environment demonstrating resilience and adaptability
  • Strong problem-solving skills with innovative solutions
  • Passionate about leveraging emerging technologies in a digital landscape

Benefits and perks

  • Inclusive Culture: Join a supportive team focused on customer outcomes, where your authentic self is valued
  • Flexible Work-Life Balance: Enjoy flexible and remote work options and workplace adjustments
  • Career Development: Mentoring, development, and global mobility opportunities, plus access to over 10,000 learning resources
  • Financial and Well-being Perks: Discounts on Allianz products, retail, tech, and travel, along with financial wellness initiatives and an Employee Share Purchase Program

Our culture

At Club Marine, we celebrate inclusion and equal opportunity, welcoming and valuing people of all genders, ages, religions, sexual orientations, and abilities. We foster an environment where everyone can thrive and reach their full potential.

Adjustments and support

If you need support or adjustments to participate equitably in our recruitment process, please reach out for a confidential conversation.

Join us. Let's care for tomorrow. www.allianz.com.au/careers

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